MBAM Hardware page error
We're getting an error on the MBAM reporting website Hardware link:
Upon reviewing the event viewer of the server hosting the mbam service I we see this:
Log Name: Application
Source: ASP.NET 2.0.50727.0
Date: 6/18/2012 3:39:09 PM
Event ID: 1309
Task Category: Web Event
Level: Warning
Keywords: Classic
User: N/A
Computer: Server1.company.com
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 6/18/2012 3:39:09 PM
Event time (UTC): 6/18/2012 7:39:09 PM
Event ID: 4746160abfd544ed8a69ef2321a7e8b5
Event sequence: 29
Event occurrence: 4
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/969772024/ROOT-1-129845205231741555
Trust level: Full
Application Virtual Path: /
Application Path: D:\inetpub\BitLocker Management Solution\Help Desk Website\
Machine name: Server1
Process information:
Process ID: 8348
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: MessageSecurityException
Exception message: The HTTP request is unauthorized with client authentication scheme 'Negotiate'. The authentication header received from the server was 'Negotiate,NTLM'.
Request information:
Request URL: http://mbam.company.com/Hardware.aspx
Request path: /Hardware.aspx
User host address: 10.28.16.189
User: Company\ITGuy
Is authenticated: True
Authentication Type: Negotiate
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 6
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.Mbam.AdministrationWebsite.AdminServiceReference.IAdministrationService.GetMachineTypes(MachineType type)
at Microsoft.Mbam.AdministrationWebsite.HardwareController.GetMachineTypes(MachineType type, MachineType[]& machines)
at Microsoft.Mbam.AdministrationWebsite.Hardware.PopulateHardwareList(String sortExpression, SortDirection sortDirection)
at Microsoft.Mbam.AdministrationWebsite.Hardware.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ASP.NET 2.0.50727.0" />
<EventID Qualifiers="32768">1309</EventID>
<Level>3</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-18T19:39:09.000000000Z" />
<EventRecordID>72994</EventRecordID>
<Channel>Application</Channel>
<Computer>Server1.company.com</Computer>
<Security />
</System>
<EventData>
<Data>3005</Data>
<Data>An unhandled exception has occurred.</Data>
<Data>6/18/2012 3:39:09 PM</Data>
<Data>6/18/2012 7:39:09 PM</Data>
<Data>4746160abfd544ed8a69ef2321a7e8b5</Data>
<Data>29</Data>
<Data>4</Data>
<Data>0</Data>
<Data>/LM/W3SVC/969772024/ROOT-1-129845205231741555</Data>
<Data>Full</Data>
<Data>/</Data>
<Data>D:\inetpub\BitLocker Management Solution\Help Desk Website\</Data>
<Data>Server1</Data>
<Data>
</Data>
<Data>8348</Data>
<Data>w3wp.exe</Data>
<Data>NT AUTHORITY\NETWORK SERVICE</Data>
<Data>MessageSecurityException</Data>
<Data>The HTTP request is unauthorized with client authentication scheme 'Negotiate'. The authentication header received from the server was 'Negotiate,NTLM'.</Data>
<Data>http://mbam.company.com/Hardware.aspx</Data>
<Data>/Hardware.aspx</Data>
<Data>10.28.16.189</Data>
<Data>Company\ITGuy</Data>
<Data>True</Data>
<Data>Negotiate</Data>
<Data>NT AUTHORITY\NETWORK SERVICE</Data>
<Data>6</Data>
<Data>NT AUTHORITY\NETWORK SERVICE</Data>
<Data>False</Data>
<Data> at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.Mbam.AdministrationWebsite.AdminServiceReference.IAdministrationService.GetMachineTypes(MachineType type)
at Microsoft.Mbam.AdministrationWebsite.HardwareController.GetMachineTypes(MachineType type, MachineType[]& machines)
at Microsoft.Mbam.AdministrationWebsite.Hardware.PopulateHardwareList(String sortExpression, SortDirection sortDirection)
at Microsoft.Mbam.AdministrationWebsite.Hardware.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
</Data>
</EventData>
</Event>
It appears that it's a permissions issue but the rest of the site loads up fine. We don't have any computers reporting in yet so I don't know if it's just because it doesn't have any data. Any ideas?
Thanks
June 18th, 2012 4:03pm
No change in the error with a reboot.
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June 20th, 2012 8:47am
Glad to hear it works. Thanks for sharing the resolution.Niki Han
TechNet Community Support
June 21st, 2012 2:05am