MBAM Hardware page error
We're getting an error on the MBAM reporting website Hardware link:
Upon reviewing the event viewer of the server hosting the mbam service I we see this:
Log Name: Application
Source: ASP.NET 2.0.50727.0
Date: 6/18/2012 3:39:09 PM
Event ID: 1309
Task Category: Web Event
Level: Warning
Keywords: Classic
User: N/A
Computer: Server1.company.com
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 6/18/2012 3:39:09 PM
Event time (UTC): 6/18/2012 7:39:09 PM
Event ID: 4746160abfd544ed8a69ef2321a7e8b5
Event sequence: 29
Event occurrence: 4
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/969772024/ROOT-1-129845205231741555
Trust level: Full
Application Virtual Path: /
Application Path: D:\inetpub\BitLocker Management Solution\Help Desk Website\
Machine name: Server1
Process information:
Process ID: 8348
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: MessageSecurityException
Exception message: The HTTP request is unauthorized with client authentication scheme 'Negotiate'. The authentication header received from the server was 'Negotiate,NTLM'.
Request information:
Request URL: http://mbam.company.com/Hardware.aspx
Request path: /Hardware.aspx
User host address: 10.28.16.189
User: Company\ITGuy
Is authenticated: True
Authentication Type: Negotiate
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 6
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.Mbam.AdministrationWebsite.AdminServiceReference.IAdministrationService.GetMachineTypes(MachineType type)
at Microsoft.Mbam.AdministrationWebsite.HardwareController.GetMachineTypes(MachineType type, MachineType[]& machines)
at Microsoft.Mbam.AdministrationWebsite.Hardware.PopulateHardwareList(String sortExpression, SortDirection sortDirection)
at Microsoft.Mbam.AdministrationWebsite.Hardware.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ASP.NET 2.0.50727.0" />
<EventID Qualifiers="32768">1309</EventID>
<Level>3</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-18T19:39:09.000000000Z" />
<EventRecordID>72994</EventRecordID>
<Channel>Application</Channel>
<Computer>Server1.company.com</Computer>
<Security />
</System>
<EventData>
<Data>3005</Data>
<Data>An unhandled exception has occurred.</Data>
<Data>6/18/2012 3:39:09 PM</Data>
<Data>6/18/2012 7:39:09 PM</Data>
<Data>4746160abfd544ed8a69ef2321a7e8b5</Data>
<Data>29</Data>
<Data>4</Data>
<Data>0</Data>
<Data>/LM/W3SVC/969772024/ROOT-1-129845205231741555</Data>
<Data>Full</Data>
<Data>/</Data>
<Data>D:\inetpub\BitLocker Management Solution\Help Desk Website\</Data>
<Data>Server1</Data>
<Data>
</Data>
<Data>8348</Data>
<Data>w3wp.exe</Data>
<Data>NT AUTHORITY\NETWORK SERVICE</Data>
<Data>MessageSecurityException</Data>
<Data>The HTTP request is unauthorized with client authentication scheme 'Negotiate'. The authentication header received from the server was 'Negotiate,NTLM'.</Data>
<Data>http://mbam.company.com/Hardware.aspx</Data>
<Data>/Hardware.aspx</Data>
<Data>10.28.16.189</Data>
<Data>Company\ITGuy</Data>
<Data>True</Data>
<Data>Negotiate</Data>
<Data>NT AUTHORITY\NETWORK SERVICE</Data>
<Data>6</Data>
<Data>NT AUTHORITY\NETWORK SERVICE</Data>
<Data>False</Data>
<Data> at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.Mbam.AdministrationWebsite.AdminServiceReference.IAdministrationService.GetMachineTypes(MachineType type)
at Microsoft.Mbam.AdministrationWebsite.HardwareController.GetMachineTypes(MachineType type, MachineType[]& machines)
at Microsoft.Mbam.AdministrationWebsite.Hardware.PopulateHardwareList(String sortExpression, SortDirection sortDirection)
at Microsoft.Mbam.AdministrationWebsite.Hardware.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
</Data>
</EventData>
</Event>
It appears that it's a permissions issue but the rest of the site loads up fine. We don't have any computers reporting in yet so I don't know if it's just because it doesn't have any data. Any ideas?
Thanks
June 18th, 2012 4:03pm
It's not because it doesn't have any data. I set up MBAM again recently and did not receive this error. It's kind of cliched but, have you tried restarting the server? It might help reconfigure and start the ASP.NET and IIS services.PLEASE MARK ANY ANSWERS TO HELP OTHERS Blog:
rorymon.com Twitter: @Rorymon
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June 18th, 2012 4:11pm
No change in the error with a reboot.
June 20th, 2012 8:47am
I uninstalled and reinstalled but I left the word "Malta" in the drive path and everything started to work. I guess the solution is that you can change the drive letter but not the install path.
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June 20th, 2012 3:08pm
Glad to hear it works. Thanks for sharing the resolution.Niki Han
TechNet Community Support
June 21st, 2012 2:05am