MBAM BitLocker Administration and Monitoring Reports: Cannot access MBAM reports from outside of MBAM report server
*modified original post to update this issue, issue 1 of 2 has been resolved, so I removed it from the post* We are able to access all reporting features when logged in directly to the sever, however when trying to access the reports URL from another computer it constantly prompts for username/password and does not allow access. BitLocker Client Management services are running on the machines that are in my trial run, GPO has pushed the settings, all have been verified and reports are working and recieving data, just cannot access the reports from outside of the server. I have created the below security groups in Active Directory and added them as recommended to the corresponding local groups on the reporting server(s), but still getting a password prompt when trying to access the report section of the reports url (from another computer): http://<servername:port>/Reports.aspx MBAM Advanced Helpdesk User MBAM Hardware Users MBAM Helpdesk Users MBAM Report Users MBAM System Administrators Below is a screenshot of the local MBAM Report Users group on the reporting server: The issue appears to be with IIS and accessing the reports services. I've followed the setup of local security groups and Active Directory security groups, going to rebuild that piece again. If I authenticate as the local administrator on the server, all reports work fine
August 31st, 2011 7:25pm

- Update Enterprise Compliance Report now seems to be working, all 3 systems that I'm testing with are now reporting on it. Still having an issue with access the reports page when accessing thr url without being physically logged on to the Admin/Monitoring server.
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August 31st, 2011 11:28pm

Hi, Please add the user ID to MBAM Report Users group. MBAM Report Users have access to the Compliance and Audit reports from BitLocker Administration and Monitoring. The local group for this role is installed on the Administration and Monitoring Server, Compliance and Audit Reports Server, and Compliance Status Database Server. Also check Bitlocker Management Client Service is automatic started. Enable the reporting URL and MBAM backend services on GPO, the backend URL is: http://mbam01:8080/MBAMRecoveryAndHardwareService/CoreService.svc And Report services is: http://mbam01:8080/MBAMComplianceStatusService/StatusReportingService.svc More detail you can refer this article: MBAM Step by Step ( BitLocker Administration and Monitoring ) http://ahmedhusseinonline.com/2011/07/mbam-step-by-step-bitlocker-administration-and-monitoring/ Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information. Hope that helps. Regards, Leo Huang TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
September 1st, 2011 12:44pm

Thanks for the help. We are able to access all reporting features when logged in directly to the sever, however when trying to access the reports URL from another computer it constantly prompts for username/password and does not allow access. BitLocker Client Management services are running on the machines that are in my trial run, GPO has pushed the settings, all have been verified and reports are working and recieving data, just cannot access the reports from outside of the server. I have created the below security groups in Active Directory and added them as recommended to the corresponding local groups on the reporting server(s), but still getting a password prompt when trying to access the report section of the reports url (from another computer): http://<servername:port>/Reports.aspx MBAM Advanced Helpdesk User MBAM Hardware Users MBAM Helpdesk Users MBAM Report Users MBAM System Administrators Below is a screenshot of the local MBAM Report Users group on the reporting server: Thanks for the link, I have looked over that page previously and unfortunately it doesn't go into much detail regarding accessing the reports and security setup.
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September 1st, 2011 3:47pm

Hi, Please try to follow steps below to create a new registry key on MBAM Server where you have MBAM Administration and Monitoring Server role installed. WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. For information about how to back up, restore, and edit the registry, click the following article: Description of the Microsoft Windows Registry http://support.microsoft.com/kb/256986/EN-US =================================== a. Start Registry Editor. b. Navigate to following registry key: HKEY_LOCAL_MACHINE\SYSTEM\Software\Microsoft c. On the Edit menu, click New -> Key, and add the following registry key value: MBAM d. Under the newly created registry key name, on the Edit menu, click New -> DWORD (32-bit) Value and name it as: DisableMachineVerification e. Set the value to 1. f. Exit Registry Editor. After you make these changes, you must restart the MBAM server for the modifications to take effect. Note: The above registry key has nothing to do with hardware compatibility checking on the server and hardware compatibility check functionality still works as designed. MORE INFORMATION For further information on MBAM and how it can help your environment, please consult the following documentation. Planning Guide: http://onlinehelp.microsoft.com/en-us/mdop/hh285653.aspx Deployment Guide: http://onlinehelp.microsoft.com/en-us/mdop/hh285644.aspx Operations Guide: http://onlinehelp.microsoft.com/en-us/mdop/hh285664.aspx Troubleshooting MBAM: http://onlinehelp.microsoft.com/en-us/mdop/hh352745.aspx Best regards, Spencer Shi Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
September 6th, 2011 11:02am

Thanks for the reply, the steps you've mentioned have already been done and as mentioned reporting is working fine on the server itself. All pc's that have been setup are reporting in. The problem I am having is accessing the report pages from outside of the server. The post above yours has more detail. Thanks!
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September 7th, 2011 8:58am

Nobody has any ideas?
September 14th, 2011 9:46am

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