Hi im a beginner and working as a tech suppport in a big organization to monitor the Lync server, one colleague has created an alarm system using CA spectrum which detects any errors, high cpu utilization etc so he asked me what type of services to be monitored in that alarm system , so i don't know that what are the important services in Lync frontend server,Lync le(edge) server,Lync web server which should be monitored for smooth function of Lync 2013 in our office, when we go to services.msc what are the important services to watch out for ???

and im able to present my screen to my friend sitting beside me and he is also able to present his screen to me but some other person is able to present his screen to me but im unable to present him my screen, its coming for few seconds and then going away showing connection lost connection cannot be established but im able to present my screen to everybody and all are able to present me , any troubleshooting???

please anybody help me out with this problem i will be glad to have a support from you guyzz

Thank You

• Edited by Sikdar Pabitra Friday, July 31, 2015 2:27 AM

There are two questions here, it would help to split them up to get more eyes on each and to avoid confusing the responses.

But, any service that starts with "Lync" or "Skype" is important, and any service related to web services.  In general, I'd watch any service that should be running because they're all important in some sense and could signal a bigger issue.  You'll also want to monitor your KHIs, Microsoft made a good poster here to help you out: https://technet.microsoft.com/en-us/library/Dn593599(v=OCS.15).aspx

For the screensharing issue, are you all on the same subnet?  If there's no firewalls blocking the traffic, it could be A/V or endpoint protection software, any proxy that might be intercepting the traffic, a windows driver getting in the way, or a number of things.  I'd suggest experimenting to see what works.  If you log in to his PC, can you share with your friend?  If so, it might be his account or Windows profile, if not, it's his PC.  If he can log in and perform the task from your PC sharing to your friend, then it's likely not his account.  Keep trying different methods until you can narrow the issue down to a PC, user account, or Windows profile.  Then attack it from there.

Hi,

Did you solve the issue with the help of Anthony Caragol provided above?

For the issue of sharing desktop:

If you have narrowed the issue with the Lync user profile, please try to delete the Lync user profile with the following path:

%UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync

If you have narrowed the issue with the special computer, make sure Lync client update to the latest version, then test the issue again.

If the issue happen between different VLANs, double check the firewall between them.

Best Regards,
Eason Huang  

Hi im a beginner and working as a tech suppport in a big organization to monitor the Lync server, one colleague has created an alarm system using CA spectrum which detects any errors, high cpu utilization etc so he asked me what type of services to be monitored in that alarm system , so i don't know that what are the important services in Lync frontend server,Lync le(edge) server,Lync web server which should be monitored for smooth function of Lync 2013 in our office, when we go to services.msc what are the important services to watch out for ???

please tell me only important services that need to run all time found in services.msc in lync fe server,web server,and le server?????

• Merged by Eric_YangKMicrosoft contingent staff, Moderator 6 hours 5 minutes ago Duplicate

Hi im a beginner and working as a tech suppport in a big organization to monitor the Lync server, one colleague has created an alarm system using CA spectrum which detects any errors, high cpu utilization etc so he asked me what type of services to be monitored in that alarm system , so i don't know that what are the important services in Lync frontend server,Lync le(edge) server,Lync web server which should be monitored for smooth function of Lync 2013 in our office, when we go to services.msc what are the important services to watch out for ???

please tell me only important services that need to run all time found in services.msc in lync fe server,web server,and le server?????

• Merged by Eric_YangKMicrosoft contingent staff, Moderator Tuesday, August 04, 2015 1:20 AM Duplicate