Lync mobile app will not launch after upgrade to lollipop on HTC One (M8)
Lync mobile app will not launch after upgrade to lollipop on HTC One (M8). Is this a known issue or is a fix available?
March 9th, 2015 5:00pm

Hi THGutz,

 

Did you install the latest version of Lync for Android ?

The current version of Lync for Android is 5.5.3.8935.

I dont test it on M8, but on other Android 5.0 devices it works fine.

 

Best regards,

Eric

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March 10th, 2015 3:07am

I have the same issue.  HTC One M8 Lollipop on Verizon.  Worked fine prior to recent upgrade to Lollipop.  Installed is the latest version of Lync 2013.  I've tried force stopping the app, clearing the cache and uninstalling and re-installing.  When launching the app, it appears to try and start, but then closes.

March 10th, 2015 2:09pm

Same issue here. I have uninstalled and reinstalled. I have cleared the app cache and the app data. I have also tried wiping the partition cache. The app loads for 2 seconds and then crashes. HTC One (M8) for Verizon, Android 5.01.
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March 13th, 2015 5:49pm

Same problem.
March 21st, 2015 10:35pm

We have the same issue and everything I have read has something to do with the Root certs not making it down to the mobile devise.

It's has to come from the reverse proxey hope this helps.

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March 23rd, 2015 4:25pm

Same issue here. I have uninstalled and re-installed the latest version and Lync will not start on the HTC One M8 after the upgrade to Lolipop 5.0.1.
March 26th, 2015 10:23am

Same issue here - Lync Mobile looks like it tries to load, then closes before fully logging in. HTC One (M8). Uninstalled and re installed Lync with no change. MSFT update on the issue please?
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March 30th, 2015 11:57am

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