Hello,

I've recently started to use Lync on my iMac 21,5" from 2011. Now the program itself works fine until i connect a Plantronics P540-M usb phone. Lynn keeps operating as it should apart from the fact that the display on the Plantronics phone changes to some sort of asian character set. I'm using Lync version 14.0.10. 

Does anyone recognise this problem and have a solution for this?

With kind regards,

Patrick van Kleeff

Windesheim University of Applied Sciences

Language is passed to phone from Lync.

Try this:

1. Go to System Preferences Available from the Apple menu.
2. Click on Language & Region It is the flag icon in the top row of icons.
3. Make sure English is the primary language. If another language is listed, remove it.
4. Reboot
5. Launch Lync
6. If that does not work try this:
7. Change the language from "English-Primary" to "English-US"
8. Reboot
9. Go back into Settings, Language & Region
10. Change the language back to "English-Primary"
11. Reboot
12. Launch Lync

Language is passed to phone from Lync.

Try this:

1. Go to System Preferences Available from the Apple menu.
2. Click on Language & Region It is the flag icon in the top row of icons.
3. Make sure English is the primary language. If another language is listed, remove it.
4. Reboot
5. Launch Lync
6. If that does not work try this:
7. Change the language from "English-Primary" to "English-US"
8. Reboot
9. Go back into Settings, Language & Region
10. Change the language back to "English-Primary"
11. Reboot
12. Launch Lync

• Proposed as answer by Eason HuangMicrosoft contingent staff, Moderator 23 hours 7 minutes ago

Language is passed to phone from Lync.

Try this:

1. Go to System Preferences Available from the Apple menu.
2. Click on Language & Region It is the flag icon in the top row of icons.
3. Make sure English is the primary language. If another language is listed, remove it.
4. Reboot
5. Launch Lync
6. If that does not work try this:
7. Change the language from "English-Primary" to "English-US"
8. Reboot
9. Go back into Settings, Language & Region
10. Change the language back to "English-Primary"
11. Reboot
12. Launch Lync

• Proposed as answer by Eason HuangMicrosoft contingent staff, Moderator Thursday, March 12, 2015 8:12 AM

Language is passed to phone from Lync.

Try this:

1. Go to System Preferences Available from the Apple menu.
2. Click on Language & Region It is the flag icon in the top row of icons.
3. Make sure English is the primary language. If another language is listed, remove it.
4. Reboot
5. Launch Lync
6. If that does not work try this:
7. Change the language from "English-Primary" to "English-US"
8. Reboot
9. Go back into Settings, Language & Region
10. Change the language back to "English-Primary"
11. Reboot
12. Launch Lync

• Proposed as answer by Eason HuangMicrosoft contingent staff, Moderator Thursday, March 12, 2015 8:12 AM

Language is passed to phone from Lync.

Try this:

1. Go to System Preferences Available from the Apple menu.
2. Click on Language & Region It is the flag icon in the top row of icons.
3. Make sure English is the primary language. If another language is listed, remove it.
4. Reboot
5. Launch Lync
6. If that does not work try this:
7. Change the language from "English-Primary" to "English-US"
8. Reboot
9. Go back into Settings, Language & Region
10. Change the language back to "English-Primary"
11. Reboot
12. Launch Lync

• Proposed as answer by Eason HuangMicrosoft contingent staff, Moderator Thursday, March 12, 2015 8:12 AM

Sadly these steps do not seem to work.

I've tried numerous times but still i get these strange characters.