I originally posted about this on the O365 forums, where you can read all of the details. Apparently I'm not allowed to post links, so you'll have to add http:// to the text below to view the details:

community.office365.com/en-us/f/166/p/296097/904032.aspx#904032

They got stumped and sent me over here. I've tried completely uninstalling and reinstalling Lync (including deleting the Keychain entries and such) and I'm still having the exact same problem. Any other ideas?

Hi JakeH, 

I tested and I had the same experience.

But eventually I resolved it by installing the Hotfix (14.0.10 HF1).

You can install the hotfix and verify if it fixes your problem. 

Download:

http://support2.microsoft.com/?kbid=3019983

Best regards,

Eric

• Edited by Eric_YangKModerator 19 hours 52 minutes ago

Hi JakeH, 

I tested and I had the same experience.

But eventually I resolved it by installing the Hotfix (14.0.10 HF1).

You can install the hotfix and verify if it fixes your problem. 

Download:

http://support2.microsoft.com/?kbid=3019983

Best regards,

Eric

• Edited by Eric_YangKModerator Thursday, February 26, 2015 3:57 PM

Hi JakeH, 

I tested and I had the same experience.

But eventually I resolved it by installing the Hotfix (14.0.10 HF1).

You can install the hotfix and verify if it fixes your problem. 

Download:

http://support2.microsoft.com/?kbid=3019983

Best regards,

Eric

• Edited by Eric_YangKModerator Thursday, February 26, 2015 3:57 PM

Hi JakeH, 

I tested and I had the same experience.

But eventually I resolved it by installing the Hotfix (14.0.10 HF1).

You can install the hotfix and verify if it fixes your problem. 

Download:

http://support2.microsoft.com/?kbid=3019983

Best regards,

Eric

• Edited by Eric_YangKModerator Thursday, February 26, 2015 3:57 PM
• Marked as answer by Eric_YangKModerator 23 hours 20 minutes ago

Hi JakeH, 

I tested and I had the same experience.

But eventually I resolved it by installing the Hotfix (14.0.10 HF1).

You can install the hotfix and verify if it fixes your problem. 

Download:

http://support2.microsoft.com/?kbid=3019983

Best regards,

Eric

• Edited by Eric_YangKModerator Thursday, February 26, 2015 3:57 PM
• Marked as answer by Eric_YangKModerator Sunday, March 08, 2015 7:58 AM

Hi JakeH, 

I tested and I had the same experience.

But eventually I resolved it by installing the Hotfix (14.0.10 HF1).

You can install the hotfix and verify if it fixes your problem. 

Download:

http://support2.microsoft.com/?kbid=3019983

Best regards,

Eric

• Edited by Eric_YangKModerator Thursday, February 26, 2015 3:57 PM