Hi All,

Anybody know the requirement (server and client side) for the feature to save converstation history to exchange?

We are using Lync 2010 and Exchange 2010, with Mac 10.9.

Even after setup office for mac 2011 outlook with all updates, still failed.

Thanks,

Roy

Hi,

Did the Lync Server and the Exchange in the same forest?

Usually, there is no special configuration for basic integration if Lync Server and Exchange in the dame forest.

Please also test the issue using a Windows OS computer, and check if the issue still happen.

If the issue not happen for Windows OS system, it can be the local client issue for Mac computer.

If the issue still happen for Windows OS System, please press Ctrl and right click Lync icon in the taskbar, open configuration information. On the open page check if EWS status and MAPI status are OK. If the EWS status not shows OK, please double check the EWS and autodiscover configuration for Exchange, and then test the issue again.

Best Regards,

Eason Huang

Hi Eason,

Sorry for late rely.

The problem only occur in Mac client.

Any advise?

Thanks,

Roy

Hi,

As the issue only happen for Mac Lync client, it can be the issue of the Lync client on Mac. Please try to perform a clean uninstall for Lync client with the help of the link below:

http://support.microsoft.com/kb/2691870

Then try to repair Outlook. After finishing these, please test the issue again.

Best Regards,
Eason Huang