Lync client takes 20 seconds to connect the call

Hi all, I have Lync2013 (collocated server) with edge and Cisco UC500 configured as a trunk with media bypass. 

It takes rather long up to 20 seconds for the called phone to starts ringing. 

Any ideas what to look at?

February 18th, 2015 9:28am

There are a few items that could be affecting it.  Clients may not have access to the edge's internal interface on port TCP/443 and UDP/3478.   The routing in both directions must be set up as well.  

Also, see if you can disable any endpoint protection, malware, personal firewall, or AV software that may exist on the machine, they may be trying to inspect traffic. 

Does it make a difference without media bypass?

Free Windows Admin Tool Kit Click here and download it now
February 18th, 2015 9:37am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics