Lync can't add Skype accounts

Hi,

I have Lync 2013 Windows client. I already have "People on public IM networks" selected in my user settings, but the Skype account I added still haven't received any add request after 24 hours. I added his Microsoft account ending with hotmail.com. It also shows presence unknown on my side. If I try to send a message, it says error ID 403. Is there some setting I missed? Thanks

Johnson

January 10th, 2014 2:00pm

Hi,

If you get Presence Unknown something is wrong in your federation with Skype. When you requested Skype federation in https://pic.lync.com/?

David

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January 10th, 2014 5:54pm

Does federation work with other users? For example, Lync users from other organizations.
January 10th, 2014 6:51pm

I got it to work now. In addition to enabling public IM for each individual, I also need to enable public IM for the whole organization. It has nothing to do with federation. Thanks.

Johnson

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January 11th, 2014 5:21pm

I got it to work now. In addition to enabling public IM for each individual, I also need to enable public IM for the whole organization. It has nothing to do with federation. Thanks.

Johnson

January 12th, 2014 1:21am

Hi,

Glad to hear the issue has been resolved. Thank you for sharing the solution about this issue.

Best Regards,

Eason Huang

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January 12th, 2014 10:11pm

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