Hi all,
is there an option for recording Lync Calls? That is Lync to Lync, Lync to mobile and so on.So far i can only see this option for meet and conferencing.
T
Technology Tips and News
Hi all,
is there an option for recording Lync Calls? That is Lync to Lync, Lync to mobile and so on.So far i can only see this option for meet and conferencing.
T
Not built in natively, no. There are some tricks, if you're using a PC, you can turn it into a conference; http://windowspbx.blogspot.com/2012/05/lync-user-tip-20-how-to-record-lync-to.html
Or get a cheap third party app: http://www.skypeadmin.com/2013/06/23/quick-tip-one-off-call-recording-solution-for-lync/
There are more expensive options like AudioCode's SmartTap if this is for compliance purposes.
Hi Anthony and thanks for reply,
yes been googling i mean binging and seems like there is no built in.
This is a request from one of our branch offices and for sales department.
We will try with the "converting into conference" to see if it fits their needs.If now we will go for 3rd part plugin.
Thanks!
The Polycom VVX 500 and VVX 600 phones both support recording calls to a removable USB flash drive.
I've been able to use it through my proof-of-concept experiments. Set Feature.callRecording.enabled = 1 in the config file for the phone.