Lync Status Not Updating Until Group is Expanded

Hello all,

I am having an issue that I can't seem to figure out. For the Groups view, the group doesn't seem to update a person's status when collapsed. After it is expanded, is only then the status will update and the person will go into a different group or move up or down the list, depending on filtering. Also if the expanded group extends past the bottom of the Lync window, those contacts don't update until seen. This also happens with the Status View as well. You need to scroll through the entire list to update everyone's status.

Is this part of Lync or a bug? I am really hoping it is an issue because trying to find people after their status updates is annoying.

January 30th, 2015 8:31pm

Hi,

Did you try deleting the Lync Profile. 

Please try to delete the profile and check the presence. 

%UserProfile%\AppData\Local\Microsoft\Office\15.0\Lync

Is your Lync client is installed with latest Patches?

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February 2nd, 2015 5:12am

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