How can Lync Server be configured to send the chat and group transcripts to a SMTP trigger address via an external SMTP routing tool?

Hi,

For Lync Server 2010 On-Premises environment, the archive information store in Lync Server Archiving Server. Base on my understanding, it is impossible to send the chat and group transcripts to a SMTP trigger address via an external SMTP routing tool naturally.

You might also post the issue on Lync MSDN forum and more developing expert will help to verify if this can be achieved using Lync SDK. Thank you for your understanding.

http://social.msdn.microsoft.com/Forums/en-US/communicatorsdk/threads

Best Regards,
Eason Huang