I have a few users who experience the following:

1.  The picture for a contact in Lync is correct.  

2.  The picture for the same contact in outlook is incorrect.

3.  The picture for the incorrect contact is correct on other PC's.

Not really sure what to delete here.  I imagine there is an incorrect cache file somewhere on the user with the incorrect information's PC.  I just don;t know where and Google is not helping.  

Using Lync 2010 and Outlook 2010 on Windows 7 (64 bit edition).

Thanks in advance.

Matt 

Hi,

How are the Lync Pictures for each user assigned? 

Is it different from the users having issues?

Meantime, you can check if Lync Server address book is getting updated daily. You can also initiate the address book by running Update-Csaddressbook cmdlet in the Lync FE/SE server.

Try deleting the GalContact files from the actual user having incorrect picture and check for the issue. 

Refer Update Client address section for instruction to delete the contact files:

http://blog.schertz.name/2010/09/updating-the-lync-2010-address-book/ 

Hi,

How are the Lync Pictures for each user assigned? 

Is it different from the users having issues?

Meantime, you can check if Lync Server address book is getting updated daily. You can also initiate the address book by running Update-Csaddressbook cmdlet in the Lync FE/SE server.

Try deleting the GalContact files from the actual user having incorrect picture and check for the issue. 

Refer Update Client address section for instruction to delete the contact files:

http://blog.schertz.name/2010/09/updating-the-lync-2010-address-book/ 

• Proposed as answer by Eason HuangMicrosoft contingent staff 23 hours 9 minutes ago

Hi,

How are the Lync Pictures for each user assigned? 

Is it different from the users having issues?

Meantime, you can check if Lync Server address book is getting updated daily. You can also initiate the address book by running Update-Csaddressbook cmdlet in the Lync FE/SE server.

Try deleting the GalContact files from the actual user having incorrect picture and check for the issue. 

Refer Update Client address section for instruction to delete the contact files:

http://blog.schertz.name/2010/09/updating-the-lync-2010-address-book/ 

• Proposed as answer by Eason HuangMicrosoft contingent staff Monday, February 03, 2014 12:42 PM

Also, if they are using the Outlook Social Connector within their Office on a particular system, then they might be seeing a picture from their personal social networking site, not from Lync. Or if they integrated Office with Sharepoint and they have a my site configured, Outlook might have pulled a picture from that site.

Just a thought

Also, if they are using the Outlook Social Connector within their Office on a particular system, then they might be seeing a picture from their personal social networking site, not from Lync. Or if they integrated Office with Sharepoint and they have a my site configured, Outlook might have pulled a picture from that site.

Just a thought

• Proposed as answer by Eason HuangMicrosoft contingent staff 23 hours 9 minutes ago

Also, if they are using the Outlook Social Connector within their Office on a particular system, then they might be seeing a picture from their personal social networking site, not from Lync. Or if they integrated Office with Sharepoint and they have a my site configured, Outlook might have pulled a picture from that site.

Just a thought

• Proposed as answer by Eason HuangMicrosoft contingent staff Monday, February 03, 2014 12:42 PM