Lync Mobile unable to retreive Exchange data from other sites

This is for Lync 2013 actually related to mobility. I have lync servers setup only in Virginia, where my mailbox also resides and when I connect to lync mobile, it is able to pull my meetings on my iPhone. However, users on other sites get "We can't connect to Exchange. Please try again later." When I move those mailboxes to Virginia, it is able to pull the meetings. 

So meetings can only be retreived if the mailbox resides in the same site as where the Lync servers reside.

Anyone seen this issue b

June 26th, 2015 12:31pm

Hi newpotatoe,

 

To better understand your issue, I would like to collect the following information.

1. Does the SIP address match the SMTP address ?

2. Can the desktop Lync client work ?

3. Where does the autodiscover record point to ?

 

Lync client always queries Exchange Autodiscover A record or SRV record to access Exchange EWS.

 

Best regards,

Eric

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June 28th, 2015 11:16pm

Hi JACERMENO,

Im writing to follow up on this thread. Do you have any updates on this issue? Please post back at your convenience.

 

Best regards,

Eric

July 6th, 2015 4:51am

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