Lync Meeting Add-in for Microsfot Office 2013 Not Loaded. A runtime error occurred....

I accidentally uninstalled Lync Meeting Add-in from the Control Panel. Now when I try to enable the Lync Meeting Add-in for Microsoft Office 2013 I get an error on Load Behavior: Not loaded. A runtime error occurred during the loading of the COM Add-in.

I have tried the following:

Change the UCADDIN.LyncAddin.1 LoadBehavior to 3 in the registry.

Removed and created new Outlook Profile

Any other ideas? I have not been able to create online lync meeting through Outlook since this happened.

Thanks!

July 9th, 2015 2:49pm

Hi,

1.  Make sure your add-in is not listed in the Disabled Items.

2.  The Antivirus on the system may be blocking the Add-In load. Run latest updates for the Antivirus and retry. If this doesnt help, disable the Antivirus program completely and retry. Sometimes the Antivirus software also installs additional Office add-in, you may need to disable these additionally by running through the Antivirus control panel (Settings).

3.  Please repair Office 2013 and then test again.

4.  If the issue persists, please refer to the link below:

http://blogs.msdn.com/b/vsod/archive/2008/04/22/troubleshooting-com-add-in-load-failures.aspx

Best Regards,
Eason Huang

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July 9th, 2015 10:41pm

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