Scenario: Unable to federate with partner who newly configured their own edge server with own domain/sip.
Us: closed, non discoverable. Federated successfully with over 30 partners, both open & closed. Telnet with Port 5061 successfully, and installed the provided certs from said partner. We are US based.
Them: Newly configured edge server with own domain/sip vs having one supported by Microsoft. Partner successfully communicates with other partners that are set to open, but has not federated with a closed set up. They are Isreal based.
Right off the bat, you would think the issue is on them based on the information above, but they insist the issue is with us. For the sake of customer service and due diligence, I told them I will explore. Is there something I am missing? A bad certification?I've used Lync Connectivity Analyzer, everything checks out fine with us. Very likely the issue is not on our end, but is there a direction I can point him to? It's tough to really dive into considering the time difference.