I hope this is an Easy question for someone to answer.  In OCS our numbers displayed as (123) 123-1234 x1234

from what I've been reading on Lync phone numbers entered into Active directory like this will be changed to a normalized E.164 standard.  Is there a way to Make Lync display the non-normalized (888) 888-8888 x1234 numbers on the contact cards instead of the normalized "+88888888881234" number? 

Any assistance would be greatly appreciated.

Thanks,

Beer

Hi,

In Lync server 2010 number displayed in Address book must be the formal of E.164, or the number will not be showed. So Lync 2010 cannot display non-normalized numbers.

More details:

http://blog.schertz.name/2010/09/lync-2010-address-book-normalization/

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

Best Regards,

Eason Huang

i'm still a bit confused then.  some users contact cards contain the numbers exactly as they are entered in AD.  some of them contain the numbers normalized without the area code, and some of them contain a combination of both.  does that make sense?  

one facet of This I may be neglecting.  we are running in coexistence with OCS 2007 R2.  which address book will Lync use since the typologies are merged and as I understand it, aware of each other.

Also, i have been assuming these fixes for lync 2010 are relevant to Lync 2013.  although now I wonder if this is not the case.  From the reading, they are very similar.

• Edited by makemorebeer 14 hours 13 minutes ago

i'm still a bit confused then.  some users contact cards contain the numbers exactly as they are entered in AD.  some of them contain the numbers normalized without the area code, and some of them contain a combination of both.  does that make sense?  

one facet of This I may be neglecting.  we are running in coexistence with OCS 2007 R2.  which address book will Lync use since the typologies are merged and as I understand it, aware of each other.

Also, i have been assuming these fixes for lync 2010 are relevant to Lync 2013.  although now I wonder if this is not the case.  From the reading, they are very similar.

• Edited by makemorebeer Friday, February 14, 2014 9:37 PM