Lync 2013 not syncing conversations with mobile apps

Straight to the point, is there any way to sync conversations started on the pc client with the lync mobile app (iOS, Android..)? I've been doing some research and found that this was to be done on the updated version of the mobile app, but at the moment we haven't been able to do so. 

From what we've experienced, if we are connected on the two devices at the same time (PC and mobile), Lync will take the PC as the default and messages will be delivered to the pc client without any notice to the mobile app even though it's connected too. So, if I get out of my desk and take the phone with me so that people could reach me through Lync, I'll have to sign off from the pc client so that the messages can be directed to my phone app.

Is there a way for changing this or this is the way it works for now? This happens not only for iPhone but for Android devices too. 

Please let me know. Thanks! 

January 13th, 2014 5:57pm

I am waiting for that feature too! If you don't answer a message at your desk you should get a mobile notification a short time later, however unlike Skype the message will not be delivered to all signed in clients, just the one that answered it.
Free Windows Admin Tool Kit Click here and download it now
January 14th, 2014 7:32pm

Lync Server send IM to the currently most active endpoint.

If the server is unable to determine which state is most active, it sends the message to the endpoint it determines most likely active and waits to see whether the user acknowledges the toast at any location. If the user opens the toast at an endpoint, the server removes the message from the other endpoints. If an endpoint doesnt acknowledge the message, the server leaves the message at only one location, the most likely endpoint.

January 15th, 2014 4:46am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics