Lync 2013 mobile client issue

Hi Guys,

I have a little issue with lync 2013 mobile client. We have a lync 2013 environment. For testing purposes we use private CA for the issued certificates before we buy the publics. The CA certificate is  installed on the mobile phones. Now we have the following behavior:

The Lync 2010 client works fine on Android and Ipad.

The lync 2013 client can sign in on Andriod and Ipad, can send and receive message but: After sending or receiving a message it disconnects saying: failed to process the server response. If I do not send message it stays connected.

On windows phone , neither client can sign in.

Lync connectivity analyzer comes green, saying the environment meets the minimum requirements for mobile apps.

Can anyone help what is wrong with the 2013 mobile client and why does this behavior?

Thanks,

Gabor

February 6th, 2015 10:42am

Hi,

Please make sure that you have add HTTP URLs in the CRL.

For WP8 root certificates need to have HTTP URLs in the CRL (Certificate Revocation List). If root certs doesnt contain these CRL attributes than the certificate wont be accepted by WP8 and sign in would fail.

Best Regards,

Eason Huang

Free Windows Admin Tool Kit Click here and download it now
February 8th, 2015 9:30am

Ok, I will check the CA cert. And what about the failed to process response from server message? Any idea?

February 9th, 2015 6:56am

So , how do I have the CRL attributes in the root cert? The CRL paths are set at the extension tab of the certificate authority properties. Issued certificates contain these urls, but no such attribute in the root certificate.
Free Windows Admin Tool Kit Click here and download it now
February 9th, 2015 3:50pm

Hi,

You can create a CRL distribution point for internal certificate authority with the help of the link below:

http://blogs.technet.com/b/nexthop/archive/2012/12/17/creating-a-certificate-revocation-list-distribution-point-for-your-internal-certification-authority.aspx

Best Regards,

Eason Huang

February 17th, 2015 9:39am

Seems strange this issue is marked as resolved (by the person answered :) )

How could an internal CRL setting resolve issues with a mobile client?  Mobile client only hits reverse proxy and an edge server, shall CRL for public certs be checked? If so then fixing internal CA CRL is not an answer (I have a similar issue, and CRL is configured by default via LDAP, which is ok as the edge is domain member)

Free Windows Admin Tool Kit Click here and download it now
February 27th, 2015 10:52am

The issue with the clients have gone after upgrading the frontend with the latest CU.
  • Proposed as answer by Emin Huseynov Monday, March 02, 2015 3:06 PM
March 2nd, 2015 7:26am

The issue with the clients have gone after upgrading the frontend with the latest CU.
  • Proposed as answer by Emin Huseynov Monday, March 02, 2015 3:06 PM
Free Windows Admin Tool Kit Click here and download it now
March 2nd, 2015 7:26am

The issue with the clients have gone after upgrading the frontend with the latest CU.
  • Proposed as answer by Emin Huseynov Monday, March 02, 2015 3:06 PM
March 2nd, 2015 7:26am

Thanks, solved my issue with installing CU on edge and frontend (CU Feb 2015)

Proposing your solution as an answer (instead of completely unrelated CRL thing)

Free Windows Admin Tool Kit Click here and download it now
March 2nd, 2015 3:06pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics