Lync 2013 error

Hi I installed Lync as part of Microsoft Office (HUP).   on Win 7 OS 

When i start Lync 2013 i get the following error.  Need help

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: lync.exe
  Application Version: 15.0.4517.1004
  Application Timestamp: 51b13f00
  Fault Module Name: vdpsrc.dll
  Fault Module Version: 1.2.0.71
  Fault Module Timestamp: 4dd43534
  Exception Code: c0000005
  Exception Offset: 00005ef5
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033

Additional information about the problem:
  LCID: 1033


July 26th, 2013 2:20am

Hello Mullising,

I think you install any new application on your computer before Microsoft Office.

Kindly do the below to get resolve issue.

1. Uninstall the software you have installed.
2. Enable automatic updating on the computer to make sure that Lync and Office are always up to date. Or, go to the Microsoft Update website regularly to install the latest updates.
3. Sign in Lync again to see if there is any improvement.

Please share your feedback...

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July 26th, 2013 5:40pm

Hi,

The vdpsrc.dll is part of Intel PROSet\Wireless Bluetooth. Have you Intel bluetooth utility on the computer?

Here is a similar case for your reference:

http://social.technet.microsoft.com/Forums/lync/en-US/55a6547b-dea9-4254-b278-474d09d15eea/lync-2013-client-preview-crashing-on-startup

July 27th, 2013 4:04am

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