I have an Alienware M17x R4 (i7) running windows 7. My company just recently upgraded to the Lync 2013 client and now I cannot join video conferences because Lync can't detect any audio device. I have removed and updated all my drivers (Sound Blaster Recon3Di) but still cannot get it to work. I have looked through the forums and tried everything but have not found a solution. Any ideas?
 (Also I had to put this post under "Lync 2010 and OCS" because Lync 2013 was not an option.)

• Edited by McArthur5 Friday, May 23, 2014 3:05 PM

Here's a link for devices qualified for Lync, it doesn't list AlienWare under PC's. You may want to try a USB device.

http://technet.microsoft.com/en-us/lync/gg278164.aspx