Lync 2013 Mobile do not show phone number on contact card

Dear everybody

I am using Lync 2013 server, the phone number is showing OK on Lync PC and Lync mobile 2013 contact card. but on Lync 2013 mobile, It do not show anything. Do everybody have this issue? Is it a bug from Lync 2013 mobile client (WindowsPhone8, Android4 and iOS have same problem).

June 25th, 2013 9:33am

Hi,

I didn't heard such a bug,did you install the latest package for your Lync mobile?

Would you please enable Lync server logging with slelect S4,SipStack and ABServer then use snooper to get more specific information for troubleshooting.Also please enable device log and Lync client log to get more information.

Regards,

Sharon


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June 26th, 2013 5:49am

Try the following CU5 update for Lync 2013 server:

http://support.microsoft.com/kb/2937297

Which contains the following fix: http://support.microsoft.com/kb/2967628


  • Proposed as answer by austbo Wednesday, August 13, 2014 11:06 AM
  • Edited by austbo Wednesday, August 13, 2014 11:07 AM
August 13th, 2014 11:03am

Same issue here, even with CU installed, any update?
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August 26th, 2015 11:08pm

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