Lync 2013 Hybrid the connection to the server was lost.reconnecting...current calls may continue, but with reduced functionality

Hi Guys,

A brief history: I have Lync 2013 with and Edge server with Office365 Hybrid . I have configured ADFS (single Server) and Dirsync for federation and Password sync. I have managed to get the hybrid work and even migrated a user from the On-prem Lync pool to the Office365 Lync Online. Presence, IM,audio and video worked fine for the first few days, however, I now get the above message/error (Lync 2013 Hybrid the connection to the server was lost.reconnecting...current calls may continue, but with reduced functionality) on the On-prem Lync user whenever he tries to get Presence status,IM,Audio or video communication, to make matters worse if the Online lync user is apart for the favorites on the on-prem Lync user's profile, the on-prem lync user continuously gets that message.

Your advise and support is highly appreciated.

March 12th, 2015 3:58am

Hi JimaniBob,

To better understand your problem, I would like to collect the following information.

1. Do you mean that the On-premises user cannot communicate with Office365 user?

2. Can the on-premises user communicate with on-premises user ? (IM, Audio/Video)

     Can the Office365 user communicate with Office365 user ? (IM, Audio/Video)

3. Can the external On-premises user communicate with internal On-premises user ?  (IM, Audio/Video)

 

Best regards,

Eric

 

Free Windows Admin Tool Kit Click here and download it now
March 12th, 2015 10:41pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics