Lync 2013 5.6.3.1 9 (Android) won't connect to server - had to roll back

Sorry, couldn't see a forum for Android/Lync 2013!

Since this upgrade, I and some colleagues have been unable to log into our Company's server and have had to roll back to earlier versions.  What changed and will it be fixed in future revisions?

Thanks


  • Edited by PDES 17 hours 5 minutes ago
July 28th, 2015 9:41am

Hi 

To What version you upgraded recently ?

Any errors that the end users get while trying to logging through  the android client in their device ?

Are you getting any hits in your reverse proxy  when this was upgraded ?

Did your auto-discover was working fine when the issue occurred ?


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July 28th, 2015 11:39am

Hi PDES,

 

Do you mean that you can sign in by using the earlier versions but not the latest version ?

Have you tried reinstalling the App ?

Where and how you use the App? (From Lan network of your company or from Internet or using Cellular network ?)

 

I suggest you can give it a try.

 

If you have tested with all the suggestions and the app still does not work , I recommend sending your feedback to Our Lync Android APP Team. With your feedback, our engineers can get more familiar with your need and further improve our product. Thank you for working closely to improve our products and service.

Mailto: LyncAndroidApp@microsoft.com

 

 

Best regards,

Eric

July 28th, 2015 10:57pm

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