Every time Lync 2013 re-connects (very often sadly) the microphone is un-muted.

Is that a bug or a feature?

I'm using a Plantronics Voyager UC headset (Lync certified), doesn't know if it happens with others too.

Please advise if there's a solution, I have to disconnect from Lync every time I'm in a conf call using another software like Cisco Webex.

Quite annoying and very embarassing sometimes...

Thanks

Hi,

When Lync change the status of Mute/Un-Mute, it change the Audio value with the following path: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\Audio

Please check if Cisco Webex also use the same parameter for Mute\Un-Mute. If the two use the same parameter, it can cause the issue.

Also, if the re-connection issue only happen to you, please try to update Lync to the latest version and then test again.

If the re-connection issue happen for multiple users, please check the Lync Server performance and network situation as well.

Best Regards,

Eaosn Huang