Hi,
Has anyone had an issue with creating response groups in Lync 2013. I get the error "No workflows are assigned to current manager." All the resources i have read say that you should create Groups->Queues->Workflows. The account has the appropriate
permissions also. Is there anything i am missing?
Lync 2013 - Work group - No workflows are assigned to current manager.
June 19th, 2013 4:19pm
Hi,
Please add the user to Response Group Manager and Response Group Administrator group and test it again.
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June 20th, 2013 12:29pm
Thanks for the reply.
This is puzzling. I am a member of CSAdministrator group.
And then also added my account to
Users\CSResponseGroupAdministrator |
Users\CSResponseGroupManager Signed Out and signed back in... |
I have a situation where i cannot create a response group because I do not have a workflow assigned. I cannot create a workflow because a response group does not exist.
Any suggestions?
February 17th, 2015 10:07pm