Lync 2013 (now Skype for Business) - it's blocking Outlook from launching...

So far, I have had 2 laptops that have gone through the Lync 2013 to Skype for Business upgrade, and, when they boot up,  Outlook and Lync are constantly asking them to login.  I have to End all open processes for both programs. Then I have to open Outlook first and Lync second, or I get stuck with the password issue again.  One of the users having the issue was locked out after a reboot. 

Is there any permanent resolution to this?  My supervisor doesn't want me to stop Lync from loading at startup.

Thanks,

jtkerry

April 21st, 2015 2:59pm

Hi jtkerry,

 

Have you tried to recreate the Lync and Outlook profile ?

Or have you tried to reinstall the Office 2013 ?

 

Best regards,

Eric

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April 22nd, 2015 3:51am

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