Lync 2010 SIP domain change

I have discovered an issue with changing SIP domain in Lync 2010. Even though the process is described in many online blogs and conversations, I can't find anyone experiencing the following issue.

After changing default SIP domain in a Lync 2010 infrastructure, everything goes as planned. Clients that already were using Lync and had their sip address changed, work fine after logging in again with the new sip address. But there is a hidden problem.

If this user sends an online meeting invitation using Outlook 2010, the meeting SimpleURL that is included in the message is from the old domain, not the one belonging to the new domain.

The only way to correct this seems to be to delete the mail account and add it again. Nothing else I tried worked.

Any ideas?

September 9th, 2013 6:30pm

Can you confirm you have also run

Enable-CsComputer 

on all front-end nodes and possibly restarted services?

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September 9th, 2013 6:35pm

check the simple URL on topology it has been changed to New sip domain. 

Try to Publish the topology again and run lync deployment service. Should be work

Thanks 

September 12th, 2013 12:46pm

yes, of course.
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September 16th, 2013 11:47am

Thank you all for your answers. Please see below:

Get-CsSipDomain

Identity Name IsDefault
-
testdomain.local testdomain.local False
publicdomain.com publicdomain.com True

and the simple urls:

Get-CsSimpleUrlConfiguration

Identity : Global
SimpleUrl : {Component=Dialin;Domain=*;ActiveUrl=https://dialin.publicdomain.com
, Component=Cscp;Domain=*;ActiveUrl=https://admin.testdomain.local
, Component=Meet;Domain=testdomain.local;ActiveUrl=https://meet.testdomain.local, Component=Meet;Domain=publicdomain.com;ActiveUrl=https://meet.publicdomain.com}

When an existing user that has a @testdomain.local SIP address has his SIP address changed to @publicdomain.com, the meeting invitations he sends still belong to the testdomain.local. The only way to start sending invitations to meet.publicdomain.com is to remove his outlook account and reconfigure it from scratch!

Kind Regards


September 16th, 2013 11:48am

Thank you all for your answers. Please see below:

Get-CsSipDomain

Identity Name IsDefault
-
testdomain.local testdomain.local False
publicdomain.com publicdomain.com True

and the simple urls:

Get-CsSimpleUrlConfiguration

Identity : Global
SimpleUrl : {Component=Dialin;Domain=*;ActiveUrl=https://dialin.publicdomain.com
, Component=Cscp;Domain=*;ActiveUrl=https://admin.testdomain.local
, Component=Meet;Domain=testdomain.local;ActiveUrl=https://meet.testdomain.local, Component=Meet;Domain=publicdomain.com;ActiveUrl=https://meet.publicdomain.com}

When an existing user that has a @testdomain.local SIP address has his SIP address changed to @publicdomain.com, the meeting invitations he sends still belong to the testdomain.local. The only way to start sending invitations to meet.publicdomain.com is to remove his outlook account and reconfigure it from scratch!

Kind Regards


Free Windows Admin Tool Kit Click here and download it now
September 16th, 2013 11:48am

Thank you all for your answers. Please see below:

Get-CsSipDomain

Identity Name IsDefault
-
testdomain.local testdomain.local False
publicdomain.com publicdomain.com True

and the simple urls:

Get-CsSimpleUrlConfiguration

Identity : Global
SimpleUrl : {Component=Dialin;Domain=*;ActiveUrl=https://dialin.publicdomain.com
, Component=Cscp;Domain=*;ActiveUrl=https://admin.testdomain.local
, Component=Meet;Domain=testdomain.local;ActiveUrl=https://meet.testdomain.local, Component=Meet;Domain=publicdomain.com;ActiveUrl=https://meet.publicdomain.com}

When an existing user that has a @testdomain.local SIP address has his SIP address changed to @publicdomain.com, the meeting invitations he sends still belong to the testdomain.local. The only way to start sending invitations to meet.publicdomain.com is to remove his outlook account and reconfigure it from scratch!

Kind Regards


September 16th, 2013 11:48am

Thank you all for your answers. Please see below:

Get-CsSipDomain

Identity Name IsDefault
-
testdomain.local testdomain.local False
publicdomain.com publicdomain.com True

and the simple urls:

Get-CsSimpleUrlConfiguration

Identity : Global
SimpleUrl : {Component=Dialin;Domain=*;ActiveUrl=https://dialin.publicdomain.com
, Component=Cscp;Domain=*;ActiveUrl=https://admin.testdomain.local
, Component=Meet;Domain=testdomain.local;ActiveUrl=https://meet.testdomain.local, Component=Meet;Domain=publicdomain.com;ActiveUrl=https://meet.publicdomain.com}

When an existing user that has a @testdomain.local SIP address has his SIP address changed to @publicdomain.com, the meeting invitations he sends still belong to the testdomain.local. The only way to start sending invitations to meet.publicdomain.com is to remove his outlook account and reconfigure it from scratch!

Kind Regards


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September 16th, 2013 11:48am

Hi,

You might have already tried this - but have you tried restarting Lync client whilst you have outlook running as that should have forced it to update automatically.

September 16th, 2013 3:50pm

Murali.

Yes I did, restart apps, reboot computer, reboot lync FE, reboot domain controller, unfortunately nothing changes the issue. Only repairing or removing/re-adding the mail account to Outlook.

Regards

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September 20th, 2013 11:31am

Hi, Was this resolved ?

November 20th, 2013 8:02pm

Unfortunately not...
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January 24th, 2014 8:33am

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