Lync 2010 Client and Windows 7 64bit

Hi ,

I'm Facing one issues with one of my client PC Windows 7 64 bit OS and Lync Client 2010 and office 2013 everything working but while doing IM with other the conversation History is not storing in Outlook 

And i taken all work around also while i'm checking with Lync client the View conversation History option is grayed out 

I reinstalled Office and Lync Client also and Added registry Key Communicator and Dword ImAutoArchivingPolicy also.

Please some one help me for solution .


  • Edited by Gopi P Wednesday, June 03, 2015 10:12 AM
June 3rd, 2015 10:11am

Hi,

From your description above, the issue only happen for one of your computers.

If it is the case, try the following: on another well worked computer login Lync client with your Lync account, and check Save IM conversations. Then on the issued Lync client, log out of Lync and log back in (with same user of course) check if it is be checked or not.

Best Regards,
Eason Huang

Free Windows Admin Tool Kit Click here and download it now
June 4th, 2015 4:32am

Hi Eason,

Thanks for your reply, i tried with another computer also its working fine with another computer, Even i reinstalled the Office 2013 and Lync Client also on the problematic computer but there is no result, if there is any other way to get resolved the problem.

Gopi..

June 4th, 2015 6:04am

Hi Holger,

Thanks for you reoly

In LYNC client File Menu the View Conversation History Option is Grayed Out i Added Some Registry Entry also but it not work

Please Suggest some other Solution also.

Gopi..

Free Windows Admin Tool Kit Click here and download it now
June 4th, 2015 9:28am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics