Lost icons,taskbar
A couple of days ago on start up this message appeared c:\windows\system32\config\systemprofile\desktop is not accessible. All icons and taskbar were gone. After reboot message is gone but still have no icons or task bar. Photo folders created are not there. We did find them after searching folders but they don't appear were they were. Dell laptop 1 month old, Windows 7 operating system, upgraded to Windows Office.
July 1st, 2010 6:05pm

A couple of days ago on start up this message appeared c:\windows\system32\config\systemprofile\desktop is not accessible. All icons and taskbar were gone. After reboot message is gone but still have no icons or task bar. Photo folders created are not there. We did find them after searching folders but they don't appear were they were. Dell laptop 1 month old, Windows 7 operating system, upgraded to Windows Office. Hi Try using System restore to go back to a point before this issue appeared. 1. Press the Windows Logo Key+R to bring up the Run dialog box. 2. In the Open box, type the following. RSTRUI.EXE and press ENTER. This will start System restore. 3. Click the Next button. Place a check mark in Show more Restore Points. 4. Select a restore point with a date and time from before you first saw this issue. 5. Press the Next Button. Click the Finish button. System Restore will start and reboot the computer. Make sure that it finishes completely before doing anything. Let us know the results. Thank You for using Windows 7 Ronnie Vernon MVP
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July 1st, 2010 8:03pm

I was going to try this last night but it only gave me one date to restore to and that was June 6th, 2010. That was the day we loaded Microsoft office, will I loose this and have to reinstall?
July 1st, 2010 9:33pm

Hi Louct, Please run System File Checker and see if the issue can be resolved: 1. Insert the Windows 7 installation DVD into the DVD-ROM; Click Exit if the auto-menu pops up. 2. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. 3. At the command prompt, type the following command, and then press ENTER: sfc /scannow For more information, please refer to this knowledge base (KB) article: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 If the issue persists, please create a new user account to see if the issue occurs. If the issue does not occur in a new user account, try the suggestions in this article: Fix a corrupted user profile Hope this helps. Regards, Linda Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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July 2nd, 2010 10:05am

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