Lost emails in Outlook Express
Email is downloaded to outlook express, I go out of express to look at something else, next time I access express my Inbox is empty. I seem to remember seeing a message re out of memory, but I delete and clear out folders regularlyHelt1 person needs an answerI do too
August 17th, 2010 4:58pm

I seem to remember seeing a message re out of memory, but I delete and clear out folders regularly.Do you compact your folders? Deleting does nothing for gaining space unless you do.Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.Compact Your OE Folders:http://www.insideoe.com/files/maintain.htm#compact -----------------------------While in the Inbox: View | Current View. Is: Show All Messages checked and nothing else?----------------------------If the issue continues:Move move any messages you want to save out of the Inbox, Deleted Items and Sent Items to local folders you create and then do the following.Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run.In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View.With OE closed, find the Inbox.dbx, Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.Compact all folders as described below.To help prevent this in the future:Do not archive mail in the Inbox or Sent Items. Create your own user defined folders and move the messages you wish to save to them. Empty Deleted Items folder daily. Although dbx files have a theoretical capacity of 2GB, I recommend about a 300MB max for less chance of corruption.Information about the maximum file size of the .dbx files that are used by Outlook Express:http://support.microsoft.com/?kbid=903095After you are done, follow up by compacting your folders manually while working *offline* and do it often.Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see:http://www.oehelp.com/OETips.aspx#3Bruce Hagen ~ MS-MVP [Mail]
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August 17th, 2010 5:24pm

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