I was having installer problems with windows 7 home premium. Nothing would install and the computer was just generally was getting more and more non functional. I couldn't even make a backup system image or restore from a image I had made 6 months earlier. I decided to just go ahead and install 8.1 over the 7 home premium I was having problems with. I purchased the upgrade, downloaded it and installed it. Now I have lost my user from 7 home premium. I cannot access any files that I used to have ownership of with my "Jim" user. I seem to have a user of "jcossXXX@Hotmail.com" and none of my external drives or local files will open any more. Can I insert a "Jim" user back into 8.1 and then access the unavailable files and folders. Why did 8.1 change my user name and permissions? How do I get back into my things?

My comp is a Velocity running Intel CoreI7 cpu 920@2.67based processor. I have 6 drives installed into it And 3 monitors on two display adapters.

Jim

Hello Jim,

Do you mean that you install the Windows 8.1?

If yes, you can't 'insert a "Jim" user back into 8.1 and then access the unavailable files and folders.', it is by design.

Do you still have the folder related to user 'Jim' in driver?
If yes and you can't access the folder, please refer to the following article about taking folder ownership in Windows 8.
http://www.eightforums.com/tutorials/2808-take-ownership-file-folder-drive-registry-key-windows-8-a.html

Please note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Best regards,
Fangzhou CHEN