Hi,

I've been dying to know what's this is, and i don't really get it : 

It happened 2 weeks ago, i "stopped" windows, and when i went to the office, the desktop vanished, no apps showing in the apps screen (don't know what it's called). And i got a message something like : "C:\windows\system32\config\systemprofile\desktop is no available", but i found a fix, copying all the data from "c:\users" into that folder.

Why it's in two locations, users and in windows profiles ? why i lose the data when i copy the folders again and restart the system ? 

I ask for an explanation and the fix to the issue, if someone knows the origin please tell me.

System : 

- Windows 8.1 single language x64 (updated from windows 8 single language

- Sony vaio SVF15218SFW

- 4Gb of ram

- Intel i5-3337U

Thanks in advance.

• Edited by WakingFury Thursday, March 13, 2014 8:51 AM

How did you stop windows?

Is your profile setup by a company GPO to log in with a assigned domain/company user name and you want your own personal user?

http://windows.microsoft.com/en-us/windows/fix-corrupted-user-profile#1TC=windows-7

This works for 8 as well, if you tried this method and your computer is a company with GPO"S set, you will need the system admin login to set the GPO not to Clear the user profile upon logout.

• Edited by colakid Thursday, March 13, 2014 12:15 PM

Hi,

For this issue,it was caused by the user profile corrupted.

please try again:

1. Open Windows Explorer and navigate to: C:\Windows\system32\config\systemprofile and verify if it has the Desktop folder there.

2. If the Desktop folder does not exist, then create an new folder and rename it to Desktop or copy it from C:\users\Default\Desktop location.

Note: C:\Users\Default is hidden by default.

If the issue persists, please try colakid' method to create a new account.

Keep post.

Regards,

How did you stop windows?

Is your profile setup by a company GPO to log in with a assigned domain/company user name and you want your own personal user?

This works for 8 as well, if you tried this method and your computer is a company with GPO"S set, you will need the system admin login to set the GPO not to Clear the user profile upon logout.

Stop = Shut down (sorry, french pc)

No i don't use a GPO, or a company policy, it's my own pc, I use my email to login, not a local account, Besides I get an error when i reboot : "service Service is not accessible..." something like this, i couldn't read the whole thing and it disappeared a little while after showing, didn't have time to write or screen capture, but as you said it could be a problem with the policy to delete the profile if the pc is restarted. But it appears that even if i create a new local user, and copy all the data from the old account "c:\users\user" into the the new "c:\users\new_user", i don't think it'll resolve the problem, because it reads the profile from config folder in system32. 

When i try to open Group Policy Editor, with GPEDIT.MSC i get the error that it doesn't exist as a command.

If i'm the only pc user, then i'm the admin, how can i access that "GPO not to Clear the user profile upon logout".

Thanks for your answers

• Edited by WakingFury Friday, March 14, 2014 8:23 AM Forgot some informations

Hi

Did you receive the following error message:

The User Profile Service failed the logon. User profile cannot be loaded.

Did the notification area display the following error message:

You've been signed in with a temporary profile.

You can't access your files, and files created in this profile will be deleted when you sign out. To fix this, sign out and try signing in later. Please see the event log for more details or contact your system administrator.

In addition, Group Policy Editor or gpedit.msc is not included with Windows 8.1 or single language. It's only available in Windows 8.1 professional and Enterprise editions.

Regards,

Hi

Did you receive the following error message:

The User Profile Service failed the logon. User profile cannot be loaded.

Did the notification area display the following error message:

You've been signed in with a temporary profile.

You can't access your files, and files created in this profile will be deleted when you sign out. To fix this, sign out and try signing in later. Please see the event log for more details or contact your system administrator.

In addition, Group Policy Editor or gpedit.msc is not included with Windows 8.1 or single language. It's only available in Windows 8.1 professional and Enterprise editions.

I couldn't read the whole message, just the moment i hover the mouse it disappears, i'll trigger the problem again, and try to screenshot the message, tho it's in French it'll try to find the right translation to it. 

Is there any way to see the error log ?

And yes, i just found that out in a page about windows 8 version, and it's only in those version you mentioned above. 

Thank you for replying in a very short notice.

• Edited by WakingFury Friday, March 14, 2014 9:34 AM

Hi,

It seems that a temporary profile has been loaded instead of the profile that corresponds to the current user.

If so,I suggest that you refer to the following article to fix this issue.

http://www.eightforums.com/tutorials/38817-you-ve-been-signed-temporary-profile-fix.html

Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Regards,

Hi,

It seems that a temporary profile has been loaded instead of the profile that corresponds to the current user.

If so,I suggest that you refer to the following article to fix this issue.

Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Regards,

It doesn't seem that i have that error, i have 1531 which says "user profile loaded successfully", the message i get has a little yellow lock, i'll try to get the message error and post it

After several tries, i didn't get the error message i was talking about, nor the one that says i'm signed to a temporary profile. 

I created a new local user, and copied everything in the new user's directory, but when i restarted the new one lost everything, but the old one looked just fine, after i restarted again the first user stuff did the same thing, which means the problem persists. 

Anyway it's not a temporary profile issue.

And thank you for further explanations.