Loosing Connection?
Open my system and then it says no connection. Or I don't have a connection and to check. When I check with the display that is put up. It comes back connection is fine. Then is comes online and then goes back out again. Unless I'm using verizon web site. I don't understand.
January 16th, 2011 9:35pm

Hi, 1. What type of internet connection do you have? Is it wireless or wired?2. Did you make any software changes to the computer recently?3. Which internet browser are you using?4. Does the connectivity break while using the other web applications also? (Chat messengers etc) Method 1.Refer to the steps listed in the articles below and check if that helps us.How to troubleshoot possible causes of Internet connection problems in Windows XPhttp://support.microsoft.com/kb/314095Network Diagnostics for Windows XP is available to help identify and fix network connection problemshttp://support.microsoft.com/kb/914440 Method 2.Check if the issue exists in Safe Mode with networking, if the computer works as expected in safe mode then we can troubleshoot the issue in clean boot state.a. Refer to the article below for safe mode steps in Windows XPA description of the Safe Mode Boot options in Windows XPhttp://support.microsoft.com/kb/315222b. You are required to perform a clean boot to find the program that is causing this and then disable or remove it.How to configure Windows XP to start in a "clean boot" statehttp://support.microsoft.com/kb/310353/en-usNote: After you have finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual. Hope this helps.Thanks and Regards:Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think. If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.
Free Windows Admin Tool Kit Click here and download it now
January 17th, 2011 9:34am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics