Hi

I was able to get into my site on my PC this morning.

I noticed that my Trend Security was not assisting when I went online to check out websites as it shows up automatically.

I rang them and made sure they weren't down they said it may be updates have changed it being able to read things online. They suggested I download their new version.

But before I downloaded their new version:

I did do some security changes re to not allowing Apps to automatically access and do changes to my PC.

Also I changed the language for my qwerty keyboard from US and India (English) to just UK English.

I turned off a range of permissions that Apps were not allowed to do on some charms that came up on the left side of my screen.

I downloaded the new version 10. Said yes to uninstalling the old version. 

When it said 'Restart' computer I did just that but ever since I shut down I cannot access my site on my PC even after I reset my password!

I have a 'Guest' site I don't need to use a password to use the PC and go online. But all my work I save is on my private site. I tried entering the administrator changes using my email and the old password, then the new password but neither works.

I rang Trend again and checked to see if their new version install may have done this and they assured me they don't change passwords.

What have I done? How do I undo it whatever it is I've changed that won't let me access my site on my PC?

Thank you, FlumX

• Edited by FlumX 4 hours 28 minutes ago