Locked out of my computer!
This is a tough one. I have Windows 7 Professional 64-bit (Asus G73 Notebook), and recently decided to add a password prompt when logging in and/or coming back from sleep mode. I've done this a million times, never once had an issue. When selecting the option to prompt for password, it asked me to type the password, confirm password, and that was that-- I thought. I shut my laptop down later that day, restarted, and upon starting up, my normal user account was no longer present, and in its place: "HomeGroupUser$" was the name at the login prompt, and my new password didn't work. I tried leaving it blank, also no luck. Tried typing in my normal user account name and password (by clicking "Login using different account"), no luck. I tried "Administrator" and blank password and it actually started to log me in (which got me excited), then it bounced back and said, "This account has been disabled, please contact your administrator...etc." (something to that effect) Unreal! So now I have zero access to my computer. I tried booting up in Safe Mode with command prompt, but still was prompted to log in first. Then I tried Startup Repair and it said a required component was missing (can't remember exact wording, I'm on a different computer now). I only have recovery disks, not an actual Windows disc, so I can't get to a command prompt through that menu either. I do, however, have a USB HD drive box that I'm able to put my locked/inaccessible hard drive into and view the file system from another computer. So, alas, my question: is there any way to wipe clean any stored credentials remotely like this so I can plug the drive back in and have it skip login (as it used to) and go back to where I was before? Or at least wipe all user account data so I can just create a fresh account and regain access to my computer? I'm astonished that something like this is even possible in an operating system... Any help would be greatly appreciated..
March 24th, 2012 7:05pm

Yeah, the Administrator account is disabled in Windows Vista and 7 for security reasons as it's password is by default blank. You can enable the Administrator account and get administrative access to your computer. You will either need the Windows 7 Installation Disc OR a PC with a 64-bit edition of Windows 7. 1 a - If you have Windows 7 Installation Disc, insert it, restart and when you get see the Install Windows option, click 'Repair my computer' option. 1 b - If you do not have Windows 7 Installation disc but have a Windows 7 64-bit (any edition) computer; create a System Repair Disc and then boot from it. 2 - Select Command Prompt from recovery options and enter the command- net user administrator /active:yes 3 - Exit the Command Prompt and recovery options (click Close button on the windows). Good luck. :)
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March 25th, 2012 10:41am

Hi, Please repair with Windows 7 Installation Disc, boot from disc and choose repair my computer option. You may repair you system. Hope that helps.
March 26th, 2012 9:25pm

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