Locked out
I downloaded some Windows udates and now I cant use my password or swipe fingerprint. The only thing that happens at startup is it asks for user passwords and nothing works cant even reset them. Help.
December 6th, 2011 7:55am

I suggest you restore the system in WinRE. You need to contact the computer manufacturer support and ask if they have the latest version for the fingerprint driver.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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December 7th, 2011 12:26am

I suggest you restore the system in WinRE. You need to contact the computer manufacturer support and ask if they have the latest version for the fingerprint driver.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
December 7th, 2011 8:17am

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