Limited VPN Connectivity?
Hi all, I'm trying to connect to a friend's PPTP VPN on Vista (Home Premium 64-bit, if it matters).My university reznet HATES outside connections, meaning I lag immensely when I play games, so I got my friend's VPN info so I can game laglessly, which he also does at this university via his VPN.I can get myself connected no problem, except I'm having an odd problem: I seem to have limited connectivity even though everything APPEARS to be working flawlessly. For example, I open Firefox and the Google Firefox homepage opens just fine, but when I try to go to any other website, it just says "Waiting for <site> ..." and never actually connects or loads the page. Additionally, I tried to update the game client Steam while connected to the VPN (my friend specifically talks about how flawlessly Steam runs on the VPN) but it didn't update the game I was trying to update, and stuck at 0%. Lastly, when I log into the game Tabula Rasa, it goes through a couple of steps before logging you in, for example connecting to the login server etc. On my regular reznet connection, this takes up to a minute per step, and the game is IMMENSELY laggy to the point of being unplayable. However on the VPN, it connects and goes through those same steps in SECONDS. But, it stays at the "Successfully Connected" screen and does not actually log me into the game.I'm sure that all three of these problems are related in some way.My friend (whose network it is) is able to get on the VPN and use the connection no problem. I have also discovered that under the VPN properties, it is showing that I have no default gateway set - not sure if this has anything to do with my problem or not.I have also been told to try disabling IPv6, but that didn't solve anything unfortunately Does anyone have any ideas as to what could be causing this or how I could solve it?Much appreciated (Ps. I'm not exactly an expert, but I'll do what I can if anyone needs more information to help me. Thanks!)
October 22nd, 2008 8:50am

Hi, It seems that when the issue occurs, websites are not accessible. The loaded Google page may be just a local cache. This issue can be caused by incorrect router settings. I suggest that you temporary bypass the router and then check the result. This kind of issues can also be caused by local DNS cache. The following Microsoft KB article has introduced this situation. You may be unable to access the network when name resolution is performed through a VPN connection on a Windows XP-based or on a Windows Server 2003-based client computer http://support.microsoft.com/default.aspx?scid=kb;EN-US;942440 If the issue still occurs after trying the suggestions in the article, I suggest that you temporary disable the anti-virus when logon VPN. Hope it helps.
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October 24th, 2008 12:33pm

I'm not using a router unfortunately - it's just a regular wired LAN connection. I've also flushed my DNS cache just to see if that would help, and sadly it did not. I checked out the link you sent but I don't think it applies to me, as I'm not using XP or Server 2003, and the check box for "Use default gateway" is and was already selected (it suggests this under the "Disable split tunneling" section).I'm going to try disabling my antivirus and turning off my firewall and see if that helps, then I'll report back Thanks!
October 27th, 2008 8:01am

Hi xSutures, How does it work? If the issue still occurs after you disable anti-virus, please let us know if your friend's computer is in your university network. If not, the issue may be caused by the DNS in the server of your university network. Can you use the VPN properly when the computer is out of the university network?
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October 29th, 2008 8:05am

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