Laptop screen dims even though adaptive brightness is turned off. What can I do?

Laptop screen dims even though adaptive brightness is turned off. What can I do? I have an Inpiron 14z with both the Intel 4000 and AMD 7570M graphics. Thanks

It bothers me so much I'm thinking about uninstalling Win 8. Also, I've got all of the latest drivers from Intel, AMD (ATI) and Dell.

January 1st, 2013 7:44pm

Its dims or is it permanently dim?  Just want to be sure its not the LCD backlight going bad causing it to always be dim.
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January 2nd, 2013 7:21am

It dims as I change screens or pull up darker colors. Basically it's like adaptive brightness is stuck on.
January 2nd, 2013 1:36pm

Please try to disable Adaptive Brightness service for a test.

Open Services console -> stop and disable Sensor Monitoring Service

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January 3rd, 2013 5:43am

I did. It still happens. Only on battery. I don't see anything listed with AMD either.
January 3rd, 2013 1:54pm

Check your BIOS.  There are options in laptop BIOS to dim the display when on battery.
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January 3rd, 2013 2:44pm

I checked the BIOS and there are no settings for it. I also downloaded all of the latest drivers. The LCD was even replaced once.
January 12th, 2013 2:25am

I have this exact problem and will be returning my laptop tomorrow if I can't figure out how to sort it. Did you get it resolved?

Also, have you tried disabling Dell Intelligent Display on the battery monitor page (this was suggested to me, but the option is missing from my menu)?

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March 17th, 2013 11:24am

I checked all of the above settings even the ATI settings. Still dims. At this point, I'm getting pretty angry.
May 18th, 2013 11:28pm

Have you tried loading another OS, such as a Linux boot CD just to test?  If it never happens in another OS then I'd state that its drivers of some sort that is "wonky" on your end so please contact Dell.  If it happens in another OS then it is hardware....please contact Dell.  Either way, I think you've done all you could and should contact Dell for support.
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May 19th, 2013 8:08am

I believe it is a setting under the advanced power options menu. I have an Inspiron 15z and it does the same thing. It only does it on battery to preserve the battery life (as I am sure you already are aware ;-). It took me a while to realize what was going on too.

June 8th, 2013 2:52pm

After you try everything (including changing the power options, and Dell Intelligent Display), try this.

It may be caused by intel's graphic control panel. When you're using battery, and if you have another separate graphic card, most likely you're switching over to intel's graphic card to save power. Open the screen (below), and make sure the power conversion option is set properly.

  • Proposed as answer by Wyck Wednesday, February 19, 2014 1:39 PM
  • Marked as answer by Michael_MartinModerator Monday, June 30, 2014 2:56 PM
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August 24th, 2013 7:49am

Thank you Harvey. Your solution fixed my problem!
August 29th, 2013 11:34pm

Thank you very much, Harvey Darvey! This stupid Intel Drivers... I may have spent hours trying to figure it out on my own...
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June 20th, 2014 12:30am

How do i get to this page? please help
June 20th, 2014 5:36am

YES! Worked perfectly. Thanks.

I had fixed this years ago, why it showed up again, no rational human being will ever know.

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July 23rd, 2014 9:50pm

New Intel drivers do not have this option, but i do have it set to Maxium performance, service is disabled, Windows options have it disabled and it STILL is doing it...


March 7th, 2015 5:22pm

New Intel drivers do not have this option, but i do have it set to Maxium performance, service is disabled, Windows options have it disabled and it STILL is doing it...


  • Proposed as answer by Anton Beseda 15 hours 21 minutes ago
  • Unproposed as answer by Anton Beseda 15 hours 21 minutes ago
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March 7th, 2015 9:21pm

New Intel drivers do not have this option, but i do have it set to Maxium performance, service is disabled, Windows options have it disabled and it STILL is doing it...


  • Proposed as answer by Anton Beseda Tuesday, May 26, 2015 4:02 PM
  • Unproposed as answer by Anton Beseda Tuesday, May 26, 2015 4:02 PM
March 7th, 2015 9:21pm

Can you see a small white arrow near "Power". Choose "on battery there"
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May 26th, 2015 12:07pm

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