LYNC Mobile App users are not able to connect for a particular SIP domain

Hi,

I have users in our organization who are having SIP id and UPN suffixes added. So they are able to login through either their SIP ID assigned or the UPNs through LYNC. Through LYNC Client, they are able to login perfectly. but They are facing issue when they are trying to connect through LYNC mobile app? 

We have multiple SIP domains in organisation. We are facing problem for one domain.

I see all DNS SRV records are in order. Can you suggest any tests to run to check this? 

Thanks,

Vinay Mishra


  • Edited by vinay6m 19 hours 19 minutes ago
February 3rd, 2015 11:31am

I'd start by looking for typos in the DNS and SANs in the certificate, also with the mobile client you should be able to send logs to yourself via email and sift through it to help locate the issue.

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February 3rd, 2015 11:49am

You should be concentrating on the Lyncdiscover.domain.com DNS record configured in public DNS against the domain in question. Run the URL ttp://lyncdiscover.contoso.com/autodiscover/autodiscoverservice.svc/root/domain in browser and see if it allows you to download a .txt file. Below is a good article to follow in order to troubleshoot mobility issues,

http://blogs.technet.com/b/nexthop/archive/2012/02/21/troubleshooting-external-lync-mobility-connectivity-issues-step-by-step.aspx


February 3rd, 2015 8:41pm

Hi Vinay Mishra,

You can run Lync Connectivity Analyzer, it will help you test and troubleshoot connections to your server.

The tool tests the following components:

Autodiscover service

Authentication Broker(Reash) service

Mobility(MCX) service

WebTicket service

Publication of DNS records for Autodiscover URLs

Certificates

Proxy servers

Best regards,

Eric

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February 4th, 2015 1:14am

Hi,

While running LYNC Remote connectivity analyzer, I am getting error as :

Test Steps
 
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server lyncdiscover.kollmorgen.com on port 443.
  The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
 
Additional Details
Validating the certificate name.
  Certificate name validation failed.
   <label for="testSelectWizard_ctl12_ctl06_ctl00_ctl02_ctl01_tmmArrow">Tell me more about this issue and how to resolve it</label>
 
Additional Details
  Host name lyncdiscover.kollmorgen.com doesn't match any name found on the server certificate CN=na-join.danahermail.com, OU=GS3, O=Danaher Corporation, L=Washington, S=District of Columbia, C=US. Elapsed Time: 1 ms.

February 4th, 2015 5:13am

Hi,

I followed the blog closely, and everything looks good. actually the auto discover URLs for the domain in question has been redirected to another URL for our LYNC infrastructure and it resolves fine, all records show OK. I can share the mobile logs: 

30. 1. 2015 14:37:58 INFO APPLICATION:No SendUpdate schedule action. timerStarted=0, timerNeedsToRun=0, channelState=0, timerAction=0
30. 1. 2015 14:37:59 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.ServerSettingActivity
30. 1. 2015 14:37:59 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.ServerSettingActivity
30. 1. 2015 14:37:59 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
30. 1. 2015 14:38:03 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
30. 1. 2015 14:38:04 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.ServerSettingActivity
30. 1. 2015 14:38:04 VERBOSE ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.options.ServerSettingActivity
30. 1. 2015 14:38:05 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.CredentialsActivity
30. 1. 2015 14:38:06 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
30. 1. 2015 14:38:06 VERBOSE ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.options.CredentialsOptionsActivity
30. 1. 2015 14:38:11 INFO APPLICATION:Mode 0 timed out
30. 1. 2015 14:38:11 INFO APPLICATION:CMcxDataSynchronizer now in mode 1
30. 1. 2015 14:38:11 INFO APPLICATION:Mode 1 scheduled to timeout in 30.000000s
30. 1. 2015 14:38:11 INFO APPLICATION:No SendUpdate schedule action. timerStarted=0, timerNeedsToRun=0, channelState=0, timerAction=0
30. 1. 2015 14:38:30 INFO PreferencesManager: impersonalize is called on PreferencesManager.
30. 1. 2015 14:38:30 INFO UcClientStateManager: New UI State: ActualState = IsSignedOut DesiredState = BeSignedOut  DataAvailable = false
30. 1. 2015 14:38:30 INFO APPLICATION:CConversationsManager::terminateAllConversations() called
30. 1. 2015 14:38:30 INFO APPLICATION:Storing 1 out-of-sync Object Models took 31ms
30. 1. 2015 14:38:30 INFO APPLICATION:Stopping. Refresh-Request schedule stopped
30. 1. 2015 14:38:30 INFO APPLICATION:Storing 1 out-of-sync components took 8ms
30. 1. 2015 14:38:30 INFO APPLICATION:Expiration check: contactStatesAreValid=0, now=1422625110, subscriptionExpirationTime=0, eventChannelDownAtTime=1422550585, mcxHasChangesIndicationTime=0, no timer req.
30. 1. 2015 14:38:30 INFO APPLICATION:Storing 12 out-of-sync Object Models took 61ms
30. 1. 2015 14:38:30 INFO APPLICATION:Storing 3 out-of-sync Object Models took 26ms
30. 1. 2015 14:38:30 INFO APPLICATION:Storing 0 out-of-sync Object Models took 0ms
30. 1. 2015 14:38:30 INFO APPLICATION:SignIn. signInAsUserState=0, actualSessionState=0
30. 1. 2015 14:38:30 INFO APPLICATION:Sending AutoDiscovery request (in sign-in sequence)
30. 1. 2015 14:38:30 INFO TRANSPORT:setUsernamePasswordCredential changing credential: 
30. 1. 2015 14:38:30 INFO TRANSPORT:Credential information: credType (1) signInName (romana.kuglerova@kollmorgen.com) domain () username () password.empty() (0) compatibleServiceIds(1)
30. 1. 2015 14:38:30 INFO APPLICATION:Timer cancelled. OnResume = 0
30. 1. 2015 14:38:30 INFO APPLICATION:Discover UCWA urls for sip:romana.kuglerova@kollmorgen.com
30. 1. 2015 14:38:30 INFO APPLICATION:Extracted kollmorgen.com from sip:romana.kuglerova@kollmorgen.com
30. 1. 2015 14:38:30 INFO APPLICATION:Starting Lync Discovery with urls http://lyncdiscoverinternal.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com and http://lyncdiscover.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com
30. 1. 2015 14:38:30 INFO APPLICATION:Starting CUrlRedirectAndTrustResolver with url = https://lyncdiscoverinternal.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com, maxHops = 10
30. 1. 2015 14:38:30 INFO APPLICATION:CUrlRedirectAndTrustResolver::processUrl called with url = https://lyncdiscoverinternal.kollmorgen.com/, hopCount = 0, maxHops = 10
30. 1. 2015 14:38:30 INFO APPLICATION:UrlRedirectAndTrustResolver complete with url = https://lyncdiscoverinternal.kollmorgen.com/, Hops = 0, status = S0-0-0
30. 1. 2015 14:38:30 INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (4)
30. 1. 2015 14:38:30 INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
30. 1. 2015 14:38:30 INFO TRANSPORT:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
30. 1. 2015 14:38:30 INFO APPLICATION:Submitting new req. <unknown>
30. 1. 2015 14:38:30 INFO APPLICATION:Successfully started the GetUserUrlOperation request for https://lyncdiscoverinternal.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com
30. 1. 2015 14:38:30 INFO APPLICATION:Starting CUrlRedirectAndTrustResolver with url = http://lyncdiscoverinternal.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com, maxHops = 10
30. 1. 2015 14:38:30 INFO APPLICATION:CUrlRedirectAndTrustResolver::processUrl called with url = http://lyncdiscoverinternal.kollmorgen.com/, hopCount = 0, maxHops = 10
30. 1. 2015 14:38:30 INFO TRANSPORT:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
30. 1. 2015 14:38:30 INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (4)
30. 1. 2015 14:38:30 INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
30. 1. 2015 14:38:30 INFO TRANSPORT:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
30. 1. 2015 14:38:30 INFO TRANSPORT:<SentRequest>
30. 1. 2015 14:38:30 INFO APPLICATION:Submitting new req. <unknown>
30. 1. 2015 14:38:30 INFO TRANSPORT:To:https://lyncdiscoverinternal.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com
30. 1. 2015 14:38:30 INFO APPLICATION:Successfully started the GetUserUrlOperation request for http://lyncdiscoverinternal.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com
30. 1. 2015 14:38:30 INFO TRANSPORT:HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
30. 1. 2015 14:38:30 INFO APPLICATION:CLogonSession::setNewActualState() state=1
30. 1. 2015 14:38:30 INFO TRANSPORT:
30. 1. 2015 14:38:30 INFO UcClientStateManager: New UI State: ActualState = IsSigningIn DesiredState = BeSignedOut  DataAvailable = false
30. 1. 2015 14:38:30 INFO TRANSPORT:</SentRequest>
30. 1. 2015 14:38:30 INFO TRANSPORT:Sending request(UcwaAutoDiscoveryRequest) to server type = 0
30. 1. 2015 14:38:30 VERBOSE HttpConnection: post request: https://lyncdiscoverinternal.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com
30. 1. 2015 14:38:30 INFO TRANSPORT:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
30. 1. 2015 14:38:30 INFO TRANSPORT:<SentRequest>
30. 1. 2015 14:38:30 INFO TRANSPORT:To:http://lyncdiscoverinternal.kollmorgen.com/
30. 1. 2015 14:38:30 INFO TRANSPORT:HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
30. 1. 2015 14:38:30 VERBOSE HttpConnection: send request: https://lyncdiscoverinternal.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com
30. 1. 2015 14:38:30 INFO TRANSPORT:
30. 1. 2015 14:38:30 INFO TRANSPORT:</SentRequest>
30. 1. 2015 14:38:30 INFO TRANSPORT:Sending request(UcwaAutoDiscoveryRequest) to server type = 0
30. 1. 2015 14:38:30 VERBOSE HttpConnection: post request: http://lyncdiscoverinternal.kollmorgen.com/
30. 1. 2015 14:38:30 VERBOSE HttpConnection: send request: http://lyncdiscoverinternal.kollmorgen.com/
30. 1. 2015 14:38:30 INFO APPLICATION:LogonSession::signIn() succeeded
30. 1. 2015 14:38:30 INFO APPLICATION:Scheduling cleanup run in 86400.000000sec
30. 1. 2015 14:38:31 ERROR HttpConnection: 
30. 1. 2015 14:38:31 ERROR HttpConnection: 
30. 1. 2015 14:38:31 ERROR TRANSPORT:CHttpConnection exception: java.net.UnknownHostException
30. 1. 2015 14:38:31 INFO TRANSPORT:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
30. 1. 2015 14:38:31 INFO TRANSPORT:Sending event to main thread for request(0x74018880)
30. 1. 2015 14:38:31 ERROR TRANSPORT:CHttpConnection exception: java.net.UnknownHostException
30. 1. 2015 14:38:31 INFO TRANSPORT:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
30. 1. 2015 14:38:31 INFO TRANSPORT:Sending event to main thread for request(0x7a769770)
30. 1. 2015 14:38:31 INFO UcClientStateManager: New UI State: ActualState = IsSigningIn DesiredState = BeSignedIn  DataAvailable = false
30. 1. 2015 14:38:31 INFO TRANSPORT:Notifying response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
30. 1. 2015 14:38:31 INFO APPLICATION:Req. event received: responseErrorCode=E2-2-1
30. 1. 2015 14:38:31 INFO APPLICATION:No more req. timing out
30. 1. 2015 14:38:31 ERROR APPLICATION:Request failed.  Error - E2-2-1
30. 1. 2015 14:38:31 INFO APPLICATION:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscoverinternal.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com, userUrl = , status = E2-2-1
30. 1. 2015 14:38:31 INFO APPLICATION:Response received for req. <unknown>: E2-2-1 (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
30. 1. 2015 14:38:31 INFO TRANSPORT:Notifying response of request(UcwaAutoDiscoveryRequest) with status = 0x22020001
30. 1. 2015 14:38:31 INFO APPLICATION:Req. event received: responseErrorCode=E2-2-1
30. 1. 2015 14:38:31 INFO APPLICATION:No more req. timing out
30. 1. 2015 14:38:31 INFO APPLICATION:UrlRedirectAndTrustResolver complete with url = http://lyncdiscoverinternal.kollmorgen.com/, Hops = 1, status = E2-2-1
30. 1. 2015 14:38:31 INFO APPLICATION:Response received for req. <unknown>: E2-2-1 (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
30. 1. 2015 14:38:31 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.options.SigningInActivity
30. 1. 2015 14:38:31 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.options.SigningInActivity
30. 1. 2015 14:38:31 INFO 

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February 4th, 2015 5:56am

APPLICATION:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received.  Status = E2-2-1, url = http://lyncdiscoverinternal.kollmorgen.com/
30. 1. 2015 14:38:31 INFO APPLICATION:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscoverinternal.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com, userUrl = , status = E2-2-1
30. 1. 2015 14:38:31 INFO APPLICATION:AutoDiscovery: Falling back to probing external urls
30. 1. 2015 14:38:31 INFO APPLICATION:Starting CUrlRedirectAndTrustResolver with url = https://lyncdiscover.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com, maxHops = 10
30. 1. 2015 14:38:31 INFO APPLICATION:CUrlRedirectAndTrustResolver::processUrl called with url = https://lyncdiscover.kollmorgen.com/, hopCount = 0, maxHops = 10
30. 1. 2015 14:38:31 INFO APPLICATION:UrlRedirectAndTrustResolver complete with url = https://lyncdiscover.kollmorgen.com/, Hops = 0, status = S0-0-0
30. 1. 2015 14:38:31 INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (4)
30. 1. 2015 14:38:31 INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
30. 1. 2015 14:38:31 INFO TRANSPORT:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
30. 1. 2015 14:38:31 INFO APPLICATION:Submitting new req. <unknown>
30. 1. 2015 14:38:31 INFO TRANSPORT:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
30. 1. 2015 14:38:31 INFO APPLICATION:Successfully started the GetUserUrlOperation request for https://lyncdiscover.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com
30. 1. 2015 14:38:31 INFO APPLICATION:Starting CUrlRedirectAndTrustResolver with url = http://lyncdiscover.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com, maxHops = 10
30. 1. 2015 14:38:31 INFO TRANSPORT:<SentRequest>
30. 1. 2015 14:38:31 INFO APPLICATION:CUrlRedirectAndTrustResolver::processUrl called with url = http://lyncdiscover.kollmorgen.com/, hopCount = 0, maxHops = 10
30. 1. 2015 14:38:31 INFO TRANSPORT:To:https://lyncdiscover.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com
30. 1. 2015 14:38:31 INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (4)
30. 1. 2015 14:38:31 INFO TRANSPORT:HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
30. 1. 2015 14:38:31 INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
30. 1. 2015 14:38:31 INFO TRANSPORT:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
30. 1. 2015 14:38:31 INFO APPLICATION:Submitting new req. <unknown>
30. 1. 2015 14:38:31 INFO APPLICATION:Successfully started the GetUserUrlOperation request for http://lyncdiscover.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com
30. 1. 2015 14:38:31 INFO TRANSPORT:
30. 1. 2015 14:38:31 INFO TRANSPORT:</SentRequest>
30. 1. 2015 14:38:31 INFO TRANSPORT:Sending request(UcwaAutoDiscoveryRequest) to server type = 0
30. 1. 2015 14:38:31 VERBOSE HttpConnection: post request: https://lyncdiscover.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com
30. 1. 2015 14:38:31 VERBOSE HttpConnection: send request: https://lyncdiscover.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com
30. 1. 2015 14:38:31 INFO TRANSPORT:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
30. 1. 2015 14:38:31 INFO TRANSPORT:<SentRequest>
30. 1. 2015 14:38:31 INFO TRANSPORT:To:http://lyncdiscover.kollmorgen.com/
30. 1. 2015 14:38:31 INFO TRANSPORT:HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
30. 1. 2015 14:38:31 INFO TRANSPORT:
30. 1. 2015 14:38:31 INFO TRANSPORT:</SentRequest>
30. 1. 2015 14:38:31 INFO TRANSPORT:Sending request(UcwaAutoDiscoveryRequest) to server type = 0
30. 1. 2015 14:38:31 VERBOSE HttpConnection: post request: http://lyncdiscover.kollmorgen.com/
30. 1. 2015 14:38:31 VERBOSE HttpConnection: send request: http://lyncdiscover.kollmorgen.com/
30. 1. 2015 14:38:32 VERBOSE ActivityMonitor: Activity Stop: com.microsoft.office.lync.ui.options.CredentialsActivity
30. 1. 2015 14:38:32 VERBOSE ActivityMonitor: Activity Destroy: com.microsoft.office.lync.ui.options.CredentialsActivity
30. 1. 2015 14:38:32 INFO TRANSPORT:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x0
30. 1. 2015 14:38:32 INFO TRANSPORT:<ReceivedResponse>
30. 1. 2015 14:38:32 INFO TRANSPORT:HttpHeader:Cache-Control no-cache
30. 1. 2015 14:38:32 INFO TRANSPORT:HttpHeader:Connection Keep-Alive
30. 1. 2015 14:38:32 INFO TRANSPORT:HttpHeader:Content-Length 313
30. 1. 2015 14:38:32 INFO TRANSPORT:HttpHeader:Content-Type application/vnd.microsoft.rtc.autodiscover+xml;v=1
30. 1. 2015 14:38:32 INFO TRANSPORT:HttpHeader:Date Fri, 30 Jan 2015 13:38:32 GMT
30. 1. 2015 14:38:32 INFO TRANSPORT:HttpHeader:Expires -1
30. 1. 2015 14:38:32 INFO TRANSPORT:HttpHeader:Pragma no-cache
30. 1. 2015 14:38:32 INFO TRANSPORT:HttpHeader:Server Microsoft-IIS/7.5
30. 1. 2015 14:38:32 INFO TRANSPORT:HttpHeader:StatusCode 200
30. 1. 2015 14:38:32 INFO TRANSPORT:HttpHeader:X-AspNet-Version 2.0.50727
30. 1. 2015 14:38:32 INFO TRANSPORT:HttpHeader:X-MS-Server-Fqdn DHRIADSVAPLYFE2.danaher.org
30. 1. 2015 14:38:32 INFO TRANSPORT:HttpHeader:X-Powered-By ASP.NET
30. 1. 2015 14:38:32 INFO TRANSPORT:<?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><Root><Link token="Redirect" href="https://dhriadlyncws.danahermail.com/Autodiscover/AutodiscoverService.svc/root?sipuri="/></Root></AutodiscoverResponse>
30. 1. 2015 14:38:32 INFO TRANSPORT:</ReceivedResponse>
30. 1. 2015 14:38:32 INFO TRANSPORT:Sending event to main thread for request(0x7abe2f08)
30. 1. 2015 14:38:32 INFO TRANSPORT:Notifying response of request(UcwaAutoDiscoveryRequest) with status = 0x0
30. 1. 2015 14:38:32 INFO APPLICATION:Response received
30. 1. 2015 14:38:32 INFO APPLICATION:No more req. timing out
30. 1. 2015 14:38:32 INFO APPLICATION:Received a Redirect response
30. 1. 2015 14:38:32 INFO APPLICATION:CUrlRedirectAndTrustResolver::processUrl called with url = https://dhriadlyncws.danahermail.com/autodiscover/autodiscoverservice.svc/root?sipuri=, hopCount = 1, maxHops = 10
30. 1. 2015 14:38:32 INFO TRANSPORT:getSpecificCredential returning the following credential for credType (1) serviceId (4)
30. 1. 2015 14:38:32 INFO TRANSPORT:Credential information: credType (1) signInName () domain () username () password.empty() (1) compatibleServiceIds(0)
30. 1. 2015 14:38:32 INFO TRANSPORT:Added Request(UcwaAutoDiscoveryRequest) to Request Processor queue
30. 1. 2015 14:38:32 INFO TRANSPORT:Sent Request(UcwaAutoDiscoveryRequest) to Request Processor
30. 1. 2015 14:38:32 INFO TRANSPORT:<SentRequest>
30. 1. 2015 14:38:32 INFO TRANSPORT:To:https://dhriadlyncws.danahermail.com/autodiscover/autodiscoverservice.svc/root?sipuri=
30. 1. 2015 14:38:32 INFO TRANSPORT:HttpHeader:Accept application/vnd.microsoft.rtc.autodiscover+xml;v=1
30. 1. 2015 14:38:32 INFO APPLICATION:Submitting new req. <unknown>
30. 1. 2015 14:38:32 INFO APPLICATION:Response received for req. <unknown>: S0-0-0 (Success); Done with req.; Stopping resend timer
30. 1. 2015 14:38:32 INFO TRANSPORT:
30. 1. 2015 14:38:32 INFO TRANSPORT:</SentRequest>
30. 1. 2015 14:38:32 INFO TRANSPORT:Sending request(UcwaAutoDiscoveryRequest) to server type = 0
30. 1. 2015 14:38:32 VERBOSE HttpConnection: post request: https://dhriadlyncws.danahermail.com/autodiscover/autodiscoverservice.svc/root?sipuri=
30. 1. 2015 14:38:32 VERBOSE HttpConnection: send request: https://dhriadlyncws.danahermail.com/autodiscover/autodiscoverservice.svc/root?sipuri=
30. 1. 2015 14:38:32 ERROR HttpEngine: Certificate check fails: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.
30. 1. 2015 14:38:32 ERROR HttpConnection: javax.net.ssl.SSLHandshakeException: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.
at com.android.org.conscrypt.OpenSSLSocketImpl.startHandshake(OpenSSLSocketImpl.java:409)
at com.android.org.conscrypt.OpenSSLSocketImpl$SSLInputStream.<init>(OpenSSLSocketImpl.java:661)
at com.android.org.conscrypt.OpenSSLSocketImpl.getInputStream(OpenSSLSocketImpl.java:632)
at org.apache.http.impl.io.SocketInputBuffer.<init>(SocketInputBuffer.java:70)
at org.apache.http.impl.SocketHttpClientConnection.createSessionInputBuffer(SocketHttpClientConnection.java:83)
at org.apache.http.impl.conn.DefaultClientConnection.createSessionInputBuffer(DefaultClientConnection.java:170)
at org.apache.http.impl.SocketHttpClientConnection.bind(SocketHttpClientConnection.java:106)
at org.apache.http.impl.conn.DefaultClientConnection.openCompleted(DefaultClientConnection.java:129)
at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:172)
at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:670)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:509)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:257)
at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:223)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:422)
at java.util.concurrent.FutureTask.run(FutureTask.java:237)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1112)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:587)
at java.lang.Thread.run(Thread.java:841)
Caused by: java.security.cert.CertificateException: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.
at com.android.org.conscrypt.TrustManagerImpl.checkTrusted(TrustManagerImpl.java:282)
at com.android.org.conscrypt.TrustManagerImpl.checkServerTrusted(TrustManagerImpl.java:192)
at com.microsoft.office.lync.platform.HttpEngine$DelegateX509TrustManager.checkServerTrusted(HttpEngine.java:341)
at com.android.org.conscrypt.OpenSSLSocketImpl.verifyCertificateChain(OpenSSLSocketImpl.java:613)
at com.android.org.conscrypt.NativeCrypto.SSL_do_handshake(Native Method)
at com.android.org.conscrypt.OpenSSLSocketImpl.startHandshake(OpenSSLSocketImpl.java:405)
... 21 more
Caused by: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.
... 27 more

30. 1. 2015 14:38:32 ERROR TRANSPORT:CHttpConnection exception: javax.net.ssl.SSLHandshakeException
30. 1. 2015 14:38:32 INFO TRANSPORT:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020002
30. 1. 2015 14:38:32 INFO TRANSPORT:Sending event to main thread for request(0x7abd53d8)
30. 1. 2015 14:38:32 INFO TRANSPORT:Notifying response of request(UcwaAutoDiscoveryRequest) with status = 0x22020002
30. 1. 2015 14:38:32 INFO APPLICATION:Req. event received: responseErrorCode=E2-2-2
30. 1. 2015 14:38:32 INFO APPLICATION:No more req. timing out
30. 1. 2015 14:38:32 ERROR APPLICATION:Request failed.  Error - E2-2-2
30. 1. 2015 14:38:32 INFO APPLICATION:UcwaAutoDiscoveryGetUserUrlOperation completed with url = https://lyncdiscover.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com, userUrl = , status = E2-2-2
30. 1. 2015 14:38:32 INFO APPLICATION:Response received for req. <unknown>: E2-2-2 (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
30. 1. 2015 14:38:32 VERBOSE ActivityMonitor: Activity Create: com.microsoft.office.lync.ui.certificate.CertificateActivity
30. 1. 2015 14:38:32 VERBOSE ActivityMonitor: Activity Start: com.microsoft.office.lync.ui.certificate.CertificateActivity
30. 1. 2015 14:38:32 ERROR HttpEngine: Certificate check fails: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.
30. 1. 2015 14:38:32 ERROR HttpConnection: javax.net.ssl.SSLHandshakeException: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.
at com.android.org.conscrypt.OpenSSLSocketImpl.startHandshake(OpenSSLSocketImpl.java:409)
at com.android.org.conscrypt.OpenSSLSocketImpl$SSLInputStream.<init>(OpenSSLSocketImpl.java:661)
at com.android.org.conscrypt.OpenSSLSocketImpl.getInputStream(OpenSSLSocketImpl.java:632)
at org.apache.http.impl.io.SocketInputBuffer.<init>(SocketInputBuffer.java:70)
at org.apache.http.impl.SocketHttpClientConnection.createSessionInputBuffer(SocketHttpClientConnection.java:83)
at org.apache.http.impl.conn.DefaultClientConnection.createSessionInputBuffer(DefaultClientConnection.java:170)
at org.apache.http.impl.SocketHttpClientConnection.bind(SocketHttpClientConnection.java:106)
at org.apache.http.impl.conn.DefaultClientConnection.openCompleted(DefaultClientConnection.java:129)
at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:172)
at org.apache.http.impl.conn.AbstractPoolEntry.open(AbstractPoolEntry.java:164)
at org.apache.http.impl.conn.AbstractPooledConnAdapter.open(AbstractPooledConnAdapter.java:119)
at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:360)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:670)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:509)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:487)
at com.microsoft.office.lync.platform.HttpEngine.execute(HttpEngine.java:257)
at com.microsoft.office.lync.platform.HttpConnection$1.run(HttpConnection.java:223)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:422)
at java.util.concurrent.FutureTask.run(FutureTask.java:237)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1112)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:587)
at java.lang.Thread.run(Thread.java:841)
Caused by: java.security.cert.CertificateException: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.
at com.android.org.conscrypt.TrustManagerImpl.checkTrusted(TrustManagerImpl.java:282)
at com.android.org.conscrypt.TrustManagerImpl.checkServerTrusted(TrustManagerImpl.java:192)
at com.microsoft.office.lync.platform.HttpEngine$DelegateX509TrustManager.checkServerTrusted(HttpEngine.java:341)
at com.android.org.conscrypt.OpenSSLSocketImpl.verifyCertificateChain(OpenSSLSocketImpl.java:613)
at com.android.org.conscrypt.NativeCrypto.SSL_do_handshake(Native Method)
at com.android.org.conscrypt.OpenSSLSocketImpl.startHandshake(OpenSSLSocketImpl.java:405)
... 21 more
Caused by: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.
... 27 more

30. 1. 2015 14:38:32 ERROR TRANSPORT:CHttpConnection exception: javax.net.ssl.SSLHandshakeException
30. 1. 2015 14:38:32 INFO TRANSPORT:Received response of request(UcwaAutoDiscoveryRequest) with status = 0x22020002
30. 1. 2015 14:38:32 INFO TRANSPORT:Sending event to main thread for request(0x77816330)
30. 1. 2015 14:38:32 INFO TRANSPORT:Notifying response of request(UcwaAutoDiscoveryRequest) with status = 0x22020002
30. 1. 2015 14:38:32 INFO APPLICATION:Req. event received: responseErrorCode=E2-2-2
30. 1. 2015 14:38:32 INFO APPLICATION:No more req. timing out
30. 1. 2015 14:38:32 INFO APPLICATION:UrlRedirectAndTrustResolver complete with url = https://dhriadlyncws.danahermail.com/autodiscover/autodiscoverservice.svc/root?sipuri=, Hops = 2, status = E2-2-2
30. 1. 2015 14:38:32 INFO APPLICATION:Response received for req. <unknown>: E2-2-2 (RemoteNetworkTemporaryError); Done with req.; Stopping resend timer
30. 1. 2015 14:38:32 INFO APPLICATION:CUcwaAutoDiscoverGetUserUrlOperation::onEvent received.  Status = E2-2-2, url = https://dhriadlyncws.danahermail.com/autodiscover/autodiscoverservice.svc/root?sipuri=
30. 1. 2015 14:38:32 INFO APPLICATION:UcwaAutoDiscoveryGetUserUrlOperation completed with url = http://lyncdiscover.kollmorgen.com/?sipuri=sip:romana.kuglerova@kollmorgen.com,
February 4th, 2015 5:56am

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