LYNC 2013, Exchange 2013 / OWA presence not updating from calendar entries
Have a test environment of LYNC 2013 and EXCHANGE 2013.
No software clients - pure OWA access.
IM works within OWA and I can manually set availability which is seen correctly by other users. What does not happen is any calendar entries - they do not update the presence status (ie. does not go to busy when in a meeting ).
I did install Lync client 2013 and that did work ( and updated OWA ) - but I want a pure web environment without the need for additional software based clients.
Can this work? If so is there anything that can be checked to see where the issue is?
Thanks in advance.
January 15th, 2014 7:31pm
Hi,
Did you configure the integration between OWA and Lync Server 2013? if not, follow the blog i mentioned below and try. It seems that the EWS works just fine in the environment. Probably this has something to do with the integration.
http://social.technet.microsoft.com/wiki/contents/articles/13168.integrating-exchange-2013-owa-and-lync-server-2013.aspx
January 16th, 2014 2:26am
usually what happens is that Lync Client look for the autodiscover.domain.com/ews/exchange.asmx record to connect to EWS services to update presence information based on Exchange calendar. I'm not sure what you're going to try will work because it's not
designed to do so.
January 16th, 2014 6:55am
Thanks,
I just didn't know if the actual Lync Server would do the check in the background but it seems you have confirmed that it is only the actual client that performs this.
January 16th, 2014 10:16am
It's the client which does the check. not the server. in server you can configure the web polling interval using the Client policy.
January 16th, 2014 10:22am
Thanks for the comments so far.
I'm not bothered about seeing presence of Lync users. I need to purely be able to see presence information of 'outlook' user in terms of outlook appointments. At present that does not seem to work in OWA - it keeps the user as 'available' even
when they have a scheduled appointment.
I did get it to work when there was an actual Lync client on the workstation but I do not want any clients ( ie. Outlook or Lync ) - I want a pure web based solution ( in this instance ). The web functions as adequate for what I am trying to achieve.
Thanks.
January 16th, 2014 11:10am
Some further update.
When a meeting is scheduled and the reminder appears in OWA - the presence does change...but once this reminder is 'dismissed' the presence then reverts back to available.
Thanks.
- Edited by
Barry Clarkson
Thursday, January 16, 2014 8:39 AM
January 16th, 2014 11:33am
Some further update.
When a meeting is scheduled and the reminder appears in OWA - the presence does change...but once this reminder is 'dismissed' the presence then reverts back to available.
Thanks.
- Edited by
Barry Clarkson
Thursday, January 16, 2014 8:39 AM
January 16th, 2014 11:33am
Actual it looks like the presence change status is just related to inactivity and changes to 'appear away' if the browser window has not been interacted with for a while.
To summarise:
Presence status can be changed manually in OWA and works fine.
What I wanted to achieve was presence changing in OWA when a meeting was scheduled. This needs to achieved without a LYNC client installed on physical machines - ie. a pure web based solution.
I may be asking the impossible..
Thanks.
January 16th, 2014 12:29pm