KB937287 does not install correctly
Hello, after accessing Windows Update on my Vista Ultimate x64 system, I found multiple updates. In the first pass, all updates but KB937287 installed (it gave an error: 80070BC9).
Upon rebooting, I tried to install the KB again. The prompt says that it succeeded. However, when I tried searching for updates again, the KB937287 was found again! I installed, it said success, and after many trials, it still keeps coming back.
Can somebody help me solve this issue? I know that the update is essential for SP1 installation, and I definitely want that functionality.
Edit: the KB is not found in the installed updates section.
February 12th, 2008 6:11pm
I get the same problem. Only thing I can think of is that it is somehow related to my install and subsequents uninstall of Vista RC1....but that is just a theory and I have not found any info/solution on the web yet.....
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February 12th, 2008 7:09pm
However, I have not installed SP1 beta or release candidates before. I cannot find a standalone installer, and the issue is perplexing. Any help ?
February 12th, 2008 7:40pm
I'm experiencing the same issue. I also have never installed a Beta or RC version of SP1.
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February 12th, 2008 8:07pm
Okay, I found a resolution that worked for me:
http://www.vistax64.com/vista-installation-setup/130677-kb937287-keeps-showing-up-my-64-bit-vista-ue-3.html
It suggested that I download and install the KB937287 manually. The direct link to the Microsoft download page is here:
http://www.microsoft.com/downloads/results.aspx?pocId=&freetext=KB937287&DisplayLang=en
Just choose the regular or 64-bit version.
Once installed successfully, it didn't show up again in Windows Update.
February 12th, 2008 8:23pm
Having the same issue, Vista x64, have not installed SP1 beta, rc's.. Installed manually and seems to have gone away now.
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February 12th, 2008 8:40pm
thank you for finding the standalone installer!
One thing that I noticed while using WUpdate was that the file was only 18kb large.
I will try the file and hopefully it will work!
Update: success! the standalone installer worked wonders.
February 12th, 2008 9:08pm
Same issues here, initialy windows update installed a group of updates and this one failed, then after rebooting it downloads this update as 18KB and keeps doing so for every reboot. manual install seams to fix the issue. I'm on a Danish 64x Primium.
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February 13th, 2008 2:18am
It wasn't helpful.
February 13th, 2008 3:03am
It does the same thing on a clean install.
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February 13th, 2008 12:39pm
Same happens to me. After it failed with the already mentioned error code (WindowsUpdate_80070BC9) Itried more then 8 times to install. Always says it is installed correctly, but doesn't show up in installed updates and comes back up to be installed after a while.
February 13th, 2008 12:47pm
The workaround through the manually download (see url's a few post above) worked fine for my Vista 64 bit as well . Thanks for the tip SH1979.
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February 13th, 2008 1:08pm
I had to manually download and install KB937287, KB938371 and KB943899 to come out from unsuccessful automatic update
You can search and download updates here http://www.microsoft.com/downloads/results.aspx?displaylang=en
February 14th, 2008 3:21am
This seems to have worked. Like many others, I went through several attempts prior to this one, which did not work. All failed. Others in other forums were told the install was good, but then rebooted and still had an update message for it.So. I am going to now re-boot, and then come back with the results. I set a bookmark to bring me right back here..O.K. ten minutes later, and yes!! It worked, and thank you so much.It boggles the mind how these guys- and I love Microsoft- how thses guys think that they can get away with this stuff, that a thing like this update is a MUST, and then, why it is a bust!!See Ya next time.
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February 14th, 2008 11:02pm
sh1979 wrote:
Okay, I found a resolution that worked for me:
http://www.vistax64.com/vista-installation-setup/130677-kb937287-keeps-showing-up-my-64-bit-vista-ue-3.html
It suggested that I download and install the KB937287 manually. The direct link to the Microsoft download page is here:
http://www.microsoft.com/downloads/results.aspx?pocId=&freetext=KB937287&DisplayLang=en
Just choose the regular or 64-bit version.
Once installed successfully, it didn't show up again in Windows Update.
February 15th, 2008 7:50am
hello my adapte is no working very good ,if i start to install you will see it writting error 800736cc could you help me to fixe please.thankyou
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February 28th, 2008 4:17pm
Hi all, well at least u have the updates installed, in my Windows Vista ultimate, non of the updates are installed, carefull, the WU says that they where installed, but, they r not.I download the update packages directly from MS site, and try to install them from my hard disk..... Oh surprise, almoust all say not aplicavle for this system, and the ones that "install sucsessfull" are not installed, so can enybody help me please.I really need the SP1, my Windows Vista ultimate is Original, is activated and all is Ok.
August 6th, 2008 12:50pm
Some Help which Resolves Most Common Service Pack 1 Installation issues on Windows 7. :)
Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center
http://support.microsoft.com/kb/2505743
If its issue is
with Updates not getting installed try the fixit
http://support.microsoft.com/kb/971058
General guidance before installing Service Pack 1 for Windows 7 and Windows 2008 R2
http://blogs.technet.com/b/joscon/archive/2011/03/08/general-guidance-before-installing-service-pack-1-for-windows-7-and-windows-2008-r2.aspx
Supported workaround for torn state installations on Windows 7 SP1
http://blogs.technet.com/b/joscon/archive/2011/05/10/supported-workaround-for-torn-state-installations-on-windows-7-sp1.aspx
Also check if the SP 1 package is present on the system
If it shows installed under system properties but not under windows updates
Then its in a Torn state
To remove SP1
DISM /Online /Remove-Package /PackageName:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514
On running this command you should get the message :
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>DISM /Online /Remove-Package /PackageName:Package_for_KB9769
32~31bf3856ad364e35~amd64~~6.1.1.17514
Deployment Image Servicing and Management tool
Version: 6.1.7600.16385
Image Version: 6.1.7600.16385
Processing 1 of 1 - Removing package Package_for_KB976932~31bf3856ad364e35~amd64
~~6.1.1.17514
[==========================100.0%==========================]
The operation completed successfully.
Uninstalling Service Pack1
http://windows.microsoft.com/en-US/windows7/uninstall-sp1
The easiest way to uninstall SP1 is using Programs and Features.
Click the
Start button , click
Control Panel, click
Programs, and then click
Programs and Features.
Click View installed updates.
Click Service Pack for Microsoft Windows (KB 976932),
and then click Uninstall.
If you don't see Service Pack for Microsoft Windows (KB 976932) in the list of installed updates, your computer likely
came with SP1 already installed, and you can't uninstall the service pack. If the service pack is listed but grayed out, you can't uninstall the service pack.
Uninstalling SP1 using the Command Prompt
Click the
Start button , and then, in the search box, type
Command Prompt.
In the list of results, right-click
Command Prompt, and then click
Run as administrator. If you're prompted for an administrator password or confirmation, type the password or provide
confirmation. Type the following:
wusa.exe /uninstall /kb:976932
Press the
Enter key.
If you can't uninstall SP1
If you've used Disk Cleanup since installing SP1, the backup files needed to uninstall the service pack might have been deleted from your computer. To remove the service pack, you'll need to reinstall Windows 7. For installation information, see
Installing and reinstalling Windows 7.
If a Windows 7 media is needed which includes service pack 1 integrated following are the resources :
Following are the resources to obtain media for Win 7 including SP1
Tech net link
https://technet.microsoft.com/en-us/subscriptions/securedownloads/default.aspx
Tech net support
: (800) 344-2121
Action Pack website
https://partner.microsoft.com/40112699
Click on
Download Software and Access Keys
Free Windows Admin Tool Kit Click here and download it now
October 20th, 2011 8:51pm
Sebastian Hansen
i would suggest you follow these links :
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
How to obtain the latest Windows Vista service pack
http://support.microsoft.com/kb/935791
System Update Readiness Tool for Windows Vista.
http://support.microsoft.com/kb/947821
October 20th, 2011 9:01pm