KB2525694 Crashes Windows 7 x64
Updates Microsoft upates released on 6/14/2011 are giving me issues on Windows 7 x64 machines. After rebooting, the Windows logo appears then the screen goes black and just sits there. Figured out it was KB2525694 that is the trouble maker. Anyone have any idea why? For now I hid this update to prevent it from installing.
June 15th, 2011 9:59am

Hi, What’s the result to restore the system to the point that the issue not occurred? First, boot the computer in safe mode and from Device Manager, expand Display adapters, right-click on your adapter and choose Properties, select the Driver tab and (if possible) click Roll Back Driver. If Roll Back Driver is not selectable, it means no driver is available for roll back. Please visit your video card manufacturer’s website to download the latest available driver for your video card to see if it will correct the problem. You may also narrow down the causes in Device Clean Boot. Device Clean Boot ================= 1. Click Start, type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter. 2. Expand "Sound, video and game controllers". 3. Right click on your sound card and then click "Properties. 4. In the dropdown menu of Device Usage, please choose "Do not use this device (disable)" and click OK. 5. Please use the same method to disable other dubious hardware such as: internal modem, network card and CD-R drive. Please note some devices such as video adapter are not available to be disabled. If the above steps does not solve the issue, please test this issue in Clean Boot to determine the possible cause. Regards, Sabrina TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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June 15th, 2011 10:14pm

Unfortunately at the time I wasn't able to even boot into safe mode, however I was able to track the problem to to a dying ssd. Thanks for the response. Chris K
June 16th, 2011 9:53am

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