K7 attached to Windows 8.1
MS showed I neededto update to 8.1 When I did, it loaded K7 Security as well. It is causing all kinds of crashes. How do I get rid of it.
December 20th, 2013 7:36pm

I am also having the same problem.  All of a sudden, after several crashes on a new notebook I had to do a total system recovery and reinstall win 8.1 again. It worked for about 1 week and started doing the same thing again. The notice said k7 security needed to be updated.  I did not install this program and cannot find it to uninstall it. I have t assume that it came with win 8.1 and I am not happy! Is there a reason MS would add this program in and then hide it so it cannot be uninstalled?

I did find an uninstall program on K7's site,http://www.k7security.gr/free_tools.html , but I still don't know that this is safe to use, since I had never heard of this program or company before I started having problems after the win 8.1 upgrade. 

Any help or suggestions would be appreciated.

  • Edited by intrntmoma Sunday, January 12, 2014 10:07 PM
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January 12th, 2014 9:58pm

OK an update....I tried the K7 uninstall tool from their site an it said no trace of the program was found.....what's up MS?!?!?!?! Your tools say to update K7 but, their uninstall tool says it doesn't exist!

Okay.....is anyone listening to this? This is definitely a problem! and I can't find any answers anywhere.

I could really use some help otherwise I have a $600 paperweight here

  • Edited by intrntmoma Tuesday, January 14, 2014 1:44 AM
January 12th, 2014 11:40pm

I too now have this problem, K7 when I never installed it, came up after the last MS update. Now notification centre saying it's not working properly. I already have malware etc but not K7. I also updated my nvidia drivers, did any of you also update anything else at the same time? Like all of you guys, what the ....? MS please some wisdom would be appreciated
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March 17th, 2014 10:57am

Same thing going on with me.  My random K7 Security Program says that it has crashed 14 time(s) since 4/20/2014.  I'm seeing this through a message through Action Center.  I have no clue why this is on here.  Seems to be stumping everyone else as well.  I hope this forum will get more popular and Microsoft will do something about this.  I'm all about security, but this makes me uncertain about if Microsoft is all about security too...  I've done just about everything to find this "K7 Program", but nothing worked.  I'll stay on this forum and wait for any updates..  GG Microsoft...
April 23rd, 2014 1:44pm

Microsoft does not automatically load anything called "K7" as far as I can see.  

Chances are you contracted it yourself by downloading something.

What would you have Microsoft do about this?  Stop you from downloading and installing things?

YOU are the system administrator of your system.  Take responsibility for its ongoing health.  Just a few suggestions:

  • Avoid downloading and running things you haven't researched.
  • Set IE to not run ActiveX from any site in the Internet Zone.
  • Get a quality anti-malware program to replace the basic one Microsoft includes with Windows.
  • Install the MVPS hosts file to block parasite web sites.
  • Make backups.

 

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April 23rd, 2014 3:11pm

Wrong!  I just updated to Windows 8.1 and lo and behold I got K7 update errors too.

I have been in IT for over 30 years and I know if I did or did not download something - - I did not intentionally download K7!  I have been having crashes ever since Win 8.1 was updated.

No one seems to know about this or wants to help- -- very frustrating!

May 8th, 2014 8:23pm

Not sure what you are taking about MS does not embed third party products. My company has 15 windows 8 install that have going to 8.1 with no issues.
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May 8th, 2014 8:35pm

Wrong!  I just updated to Windows 8.1 and lo and behold I got K7 update errors too.

Any possibility that you got a K7 infection from a site you visited?  Nowadays, without a few layers of protection and a little luck things can install themselves, e.g., from scripts run by ads, without checking with you.  Don't I recall the msn site, complete with ads, is the default home page?  It's one of the reasons I add the MVPS hosts file very early in my installation process.  Most ad sites are simply blocked.

Since you know what you're doing, have you identified any specific files that have to do with this "K7" infection?  Others can verify whether they have them on their systems.

 

May 8th, 2014 8:57pm

Noel, It happened that I had Netlimiter installed causing those BAD_POOL_CALLER crashes. You should have installed something that is being attached to your network card.

It could be a driver related error, i'm pointing to that.

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June 12th, 2015 11:24am

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