June 28th update Causing Blue Screen of Death
Hi i am having problems with my PC, i feel i have narrowed it down to the two updates released on the 28/06/2011. Every time i install these updates my PC goes to the blue screen of death when i try to log in. So i hit f8 to do a system restore to before they were installed and all is fine again. I have since tried to install them again and time and time again i get the same problem and having to do a system restore to the point before they were installed for my pc to run 100% normal again. Every time i shut down my pc these damn things keep installing causing the problem over and over again even though i have unchecked them in windows update centre.
June 30th, 2011 9:24pm

oh i meant to put these two updates are: KB2545698 and KB2547666 p.s on a side note i dont know if this helps, when i try to install windows 7 sp1 i get this error code: 80070490
Free Windows Admin Tool Kit Click here and download it now
June 30th, 2011 9:26pm

Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here. You can also contact Microsoft CSS. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator
July 1st, 2011 12:17am

There are no files in that minidump file? Also when i try to install windows 7 sp1 im getting this error: Element not found Error: ERROR_NOT_FOUND(0x80070490) Should i have sp1 installed before those files and what could be causing a BSOD
Free Windows Admin Tool Kit Click here and download it now
July 1st, 2011 1:01am

bump
July 1st, 2011 10:25pm

Yes I'm having the same problem. I run Windows Vista, and on the 29th installed KB2545698 and KB2541763. Then I had this blue screen problem. Like you Toonarm I did a system restore and it worked fine. Then last night on the PC I think the updates automatically installed, this morning again, blue screen! So can anyone offer a fix?
Free Windows Admin Tool Kit Click here and download it now
July 2nd, 2011 1:13pm

If there is a file named MEMORY.DMP, please upload it. Once done, post a link here. I suspect that there is a conflit between the new installed update and one of your applications / drivers. Start updating all possible drivers, disable security softwares and check again. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator
July 2nd, 2011 3:38pm

Fix Windows Update Windows MVP, paid Remote Assistance is available for XP, Vista and Windows 7. My page on Video Card Problems is now my most popular landing page. See my gaming site for game reviews etc. Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews
Free Windows Admin Tool Kit Click here and download it now
July 2nd, 2011 3:49pm

i cant upload it to skydrive as it is over 100mb anything i can do to cut it down?
July 2nd, 2011 8:31pm

Use 7ZIP. This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner 2010 / 2011 Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration Microsoft Certified Technology Specialist: Windows 7, Configuring Microsoft Certified IT Professional: Enterprise Administrator
Free Windows Admin Tool Kit Click here and download it now
July 3rd, 2011 1:16am

I checked these updates, and find both updates can be installed in Windows without SP1. So I suggest you may try to download these updates and install them manually. http://support.microsoft.com/kb/2545698 http://support.microsoft.com/kb/2547666 For SP1 installation issue, please use the “sfc/scannow” command to check the system files consistency first. This will fix the corrupted files. If after trying this, you still cannot install the SP1, please upload the latest CBS log to SkyDrive and post the link here. Let us help you analyze it. Also you can contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 Microsoft Customer Service (800) 426-9400 is available Monday through Friday, from 6:30 A.M. to 5:30 P.M. pacific time. Note: Microsoft Customer Service mainly handles issues regarding replacement manuals, disks, drivers and service packs, product IDs, or lost CD-keys, product orders, policies related to copying software on additional computers, licensing, and product registration. In addition, you can refer to the following article to do the general troubleshoots. http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7 Best Regards, Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
July 5th, 2011 5:04am

CBS.log Let me know if that link works okay https://skydrive.live.com/?cid=32d6d003ac0f4867&sc=documents&uc=1&id=32D6D003AC0F4867%21202#
Free Windows Admin Tool Kit Click here and download it now
July 5th, 2011 12:34pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics