Can you setup Journal rules  for Lync in Office 365?  We have Journal Rules setup for email messages, but now they want this setup for IM

There isn't a way to configure journaling for Lync, there is however Archiving. See Joe Palarchio's Understanding Archiving in Lync Online: http://blogs.perficient.com/microsoft/2014/10/office-365-understanding-archiving-in-lync-online/

Hi,

As the issue is more related to Lync Online, you can also post a case on Office 365, and there are more Lync online experts will help to solve the issue. Thank you for your understanding.

http://community.office365.com/en-us/f/166.aspx

Best Regards,
Eason Huang