It won't shutdown - XP
HiI am not the most computer literate person, so if you could keep any answers simple I would be very grateful.I am having a problem with my computer in as much as when I try to shutdown, it won't shutdown & won't let me access Task manager. I have tried restoring my comp to earlier dates and this "seems" to work but then after a day or two it starts to happen again.It doesn't happen EVERY time that I try to shutdown, but maybe 1 in 3 times. I have done a deep scan and found nothing major. On the occasssions that this happens the comp seems to run really slowly too.I hope that I'm in the right section? Any ideas?Thanks for any answers received.Caroline1 person needs an answerI do too
July 15th, 2010 12:18pm

If it works, haveing restored to an earlier date, then a few days later gives problems, what has changed in that period, eg have you downloaded any updates from MSUpdate? and if so manually run MSUpdate, via internet explorer, review the history and detail those updates.
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July 15th, 2010 2:31pm

HiThanks for responding.Since restoring my computer I have updated the following:Security Update for the 2007 Microsoft Office System (KB982331) Security Update for Microsoft Office Outlook 2007 (KB980376) Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2202131)Security Update for Microsoft Office Access 2007 (KB979440) Windows Malicious Software Removal Tool - July 2010 (KB890830) Security Update for Windows XP (KB2229593) I wait to hear from you thanks.Caroline
July 18th, 2010 6:39pm

HiI am having a lot of trouble with something called avp.exe it often comes up as won't shut down when I am tryiung to close down the computer. Would that have anything to do with my problems?Also, it seems to be affecting the "Windows live programs most of all and internet explorerThanksCaroline
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July 21st, 2010 5:54pm

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