After upgrading MSN Messenger to Windows Live Messenger, the old version wasn't deleted automatically and there is a conflict between the two. When you click on a contact from the main Windows Live Messenger screen, there is a lag of around 30 seconds before the contact box pops up. When the contact box pops up, there are two borders on the outside of the box, the outside box is the old version and the inside box is the new version. After a few seconds, the old box disappears. I have a screen shot of this, but I don't see that I can upload one here.Once the contact box is open, there is no lag unless the contact or myself try to send a file or picture, if their or any of the other contacts' statuses change, or if another contact is attempting to IM me.I found the MSN Messenger file to uninstall, which I did. I then uninstalled and then reinstalled Live. This didn't work.Please help!

Did you take a system restore image prior to installing. If so, restore back to the point, uninstall Messenger, then install windows live messenger.vader95 Windows 95-7 office 97-2010 Ubuntu 9.10-10.10

Hi helparazorback,I would suggest you to post in Windows Live Solution Center for better support.Windows Live Solution Center – Messenger PortalThanks and Regards,Santosh Y – Microsoft SupportVisit our Microsoft Answers Feedback Forum and let us know what you think.

When I started to post this in the Windows Live area, there was another question that popped up with a similar question and they were referred to this forum.

This was done a few years ago, so no.

Hi helparazorback,· Are facing any kind of lags in any other applications?If the issue is only with Windows Live Messenger then, you will find better support in Windows Live Solution Center – Messenger Portal.Try the following steps and check if it helps:Step 1:Uninstall Windows Live Messenger completely from the computer and then reinstall the latest version and check if it helps.Remove Windows Live MessengerWindows Live Messenger 2011Step 2:Place the computer in a clean boot state and troubleshoot the issue. You can start Windows XP by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.How to configure Windows XP to start in a "clean boot" stateAlso, see the section on how return your computer to a Normal startup mode by following the steps under “Steps to configure Windows to use a Normal startup state”, after performing the clean boot troubleshooting.Hope this helps.Thanks and Regards,Santosh Y – Microsoft SupportVisit our Microsoft Answers Feedback Forum and let us know what you think.