Issue with Windows 7 Service Pack 1 install failing
Hello,
It looks like I am getting what other people have had with Windows 7 service pack 1. I ran sfc /scannow yesterday and it got about 63% and then failed. I ran chkdsk /f after that and it found a lot of errors that it seemed to have corrected.
I then ran sfc /scannow again and it was able to fix some, but not all problems. There were 38 updates waiting to be installed, 37 actually installed without issue. I attempted to install Service Pack 1 again and it failed. I got the error:
error_smi_primitive_installer_failed. I ran sfc /scannow again to see if anything else could be repaired, but I got the same 100% complete, but couldn't fix everything. I've pasted the log below, I'm sorry if it's too long, I just didn't know what
to paste. If anybody can tell me what I need to look at or repair I would appreciate it. Thanks in advance.
2011-06-24 08:05:45, Info CBS Starting TrustedInstaller initialization.
2011-06-24 08:05:45, Info CBS Loaded Servicing Stack v6.1.7601.17514 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_0b66cb34258c936f\cbscore.dll
2011-06-24 08:05:50, Info CSI 00000001@2011/6/24:15:05:50.843 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x6897d84e @0x6a3c5d7d
@0x6a3a205a @0xfd1c99 @0xfd1236 @0x77a775a8)
2011-06-24 08:05:51, Info CSI 00000002@2011/6/24:15:05:51.050 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x6897d84e @0x6a407183
@0x6a404013 @0xfd1c99 @0xfd1236 @0x77a775a8)
2011-06-24 08:05:51, Info CSI 00000003@2011/6/24:15:05:51.068 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x6897d84e @0x73474bb0
@0x7347548e @0xfd1327 @0xfd1245 @0x77a775a8)
2011-06-24 08:05:51, Info CBS Ending TrustedInstaller initialization.
2011-06-24 08:05:51, Info CBS Starting the TrustedInstaller main loop.
2011-06-24 08:05:51, Info CBS TrustedInstaller service starts successfully.
2011-06-24 08:05:51, Info CBS SQM: Initializing online with Windows opt-in: False
2011-06-24 08:05:51, Info CBS SQM: Cleaning up report files older than 10 days.
2011-06-24 08:05:51, Info CBS SQM: Requesting upload of all unsent reports.
2011-06-24 08:05:51, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005
- E_FAIL]
2011-06-24 08:05:51, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2011-06-24 08:05:51, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2011-06-24 08:05:51, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2011-06-24 08:05:51, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still
pending.
2011-06-24 08:05:51, Info CBS NonStart: Checking to ensure startup processing was not required.
2011-06-24 08:05:51, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL,
phase = 0, pdwDisposition = @0xe4f754
2011-06-24 08:05:51, Info CSI 00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2011-06-24 08:05:51, Info CSI 00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1d8
2011-06-24 08:05:51, Info CSI 00000007@2011/6/24:15:05:51.146 CSI perf trace:
CSIPERF:TXCOMMIT;977
June 24th, 2011 1:46pm